Horizon Contact Centers Ltd - Telesales Agents/Customers Service Representatives

Position Summary

We are looking for sharp, talented telephone sales representatives.

You will be responsible for productivity and sales quotas weekly and monthly.

Your goal needs to be to meet and exceed targets consistently.

You will be given training during your initial employment to give you the knowledge necessary to be an effective representative.

You will need to be adept at working with a broad base of customers, agile at over-coming objections and focused on closing business.

Key Result Areas

• Close sales on all prospecting program inquiries
• Achieve Appointment objectives
• Create and maintain a positive sales environment
• Manage lead allocations and lead inventory
• Implementing sales forecasts as departmental sales targets by team
• Implementing product or offer tests and reporting on all new programs
• Interfacing with Customer Service on Customer Service related issues
• Recommending new or revised scripts or script guidelines to Manager and Training Manager
• Keeping abreast of current trends and practices in field of expertise
• Assign prospect territories in a timely manner
• Develop and implement new sales strategies, focused primarily on meeting and exceeding sales goals

Competencies

• Ability to establish, implement and oversee appropriate sales processes and procedures needed to augment and increase sales force effectiveness
• Exceptional leadership, organizational and communication skills, a positive attitude and the ability to multi-task
• Strong interpersonal and motivational skills
• Computer skills, including Outlook, MS Word, Excel and additional, current software packages
• Ability to develop innovative marketing and sales techniques

Log onto: www.horizoncontactcenters.com to apply for this position.

The closing date for receiving the applications is December 11 2009

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