The World Agroforestry Centre (ICRAF) is supported by the Consultative Group on International Agricultural Research (CGIAR), generates science-based knowledge about the complex role that trees play in agricultural landscapes, and uses its research to ensure that policies and practices benefit the poor and the environment. Our vision is an 'agroforestry transformation' in the developing world—a massive increase in the use of trees on landscapes by smallholder rural households to ensure security in food, nutrition, income, health, shelter and energy, and a regenerated environment. Headquartered in Nairobi, Kenya, the World Agroforestry Centre (ICRAF) conducts research in 23 countries in Africa, Asia and Latin America.
The position
The World Agroforestry Centre (ICRAF) is recruiting for the position of Front Office Assistant to be based at its headquarters in Nairobi, Kenya reporting directly to the Operations Manager.
Duties and responsibilities:
- Administering and overseeing front office and mailroom requirements.
- Preparing and arranging conferences calls as requested
- Ensure smooth visitor reception and direction
- Managing the General ICRAF mailbox
- Ensure efficient external and internal ICRAF mail distribution.
- Liaising with both local and international couriers for efficient mail handling.
- Responding to routine customer queries;
- Manage stamp imp rest
- Administration of mail room monthly charge back
- Produce quarterly reports
- Any other duties as may be assigned by the supervisor.
Minimum qualification and experience
- Diploma in Administration and Office Management;
- Three (3) years experience with an international organization;
- Excellent inter-personal and communication skills;
- Ability to coordinate, prioritize, and organize workload;
- Ability to meet deadlines and work under pressure with minimal supervision;
- Excellent command of both written and spoken English;
- Excellent computer knowledge of Microsoft Office
ICRAF is an equal opportunity employer and offers a collegial and gender-sensitive working environment. The position is on local terms and will be for an initial period of three (3) years, renewable subject to six (6) months probation period, assessment of performance, continued relevance of the position and availability of resources. Applicants are invited to send a cover letter illustrating their suitability for the above position against the listed qualifications, competencies and skills together with a detailed curriculum vitae, including names and addresses of three referees. All correspondence should be addressed to the Human Resources Unit, World Agroforestry Centre (ICRAF), P.O. Box 30677, Nairobi, Kenya OR via email: icrafhru@cgiar.org. Applications will be considered until 06th April 2009 and should indicate “Application for Front Office Assistant” on their application letters and email submissions.
Only short-listed applicants meeting the above requirements will be contacted.
