RESOLUTION HEALTH EAST AFRICA LTD
Vacancy Announcement: – Business Analyst
Resolution Health East Africa Ltd (RHEAL) is a medical insurance provider that utilizes managed care
principles to provide access to health care. We manage our members’ healthcare budgets by having
structures that control delivery costs and increase affordability by spreading risk. The company’s
headquarters are in Nairobi, with branches in Mombasa, Kisumu and Dar-es-salaam.
In line with company strategy, the company intends to recruit a Business Analyst. Located in the IT
department, and reporting to the IT & Infrastructure Manager, he/she will be responsible for
responsible for taking IT system implementation roles such as system analysis, migration, process and
output fitting and design.
The Business Analyst will:
1. Understand business needs for translation into technical requirements. Identify solutions to
presented business problems.
2. Maintain program and database architecture specifications.
3. Requirements and specification gathering, design and creation of outputs, security and application
services.
4. Requirements and specification gathering, design and production of reports and configuration of a
report design system using appropriate business reporting tools
5. Data and system analysis, extract, transform and load exercises for data migration.
6. Design of testing scenarios and plans for company business applications.
7. Requirements and specification gathering and re-design of business processes; testing and
implementation coordination thereof.
8. Test plans for migration and business process changes
9. Maintaining up to data system and process documentation.
10. Maintaining up to date project documentation.
11. Liaison with consultants and internal department for change management.
12. Proper problem, incident and release management for business applications.
Education and Experience
1. A university degree in information systems with a strong bias in system analysis or software
engineering.
2. At least 2 years experience working with information systems.
3. Experience in the use of established formal methods and techniques for requirements analysis and
system design.
4. Good knowledge of Microsoft XP and Server 2003 systems. Expertise in SQL Server.
Of Added Advantage
5. Programming knowledge experience of VB or 4GL.
6. Specific experience with software development and/or implementation. Please specify the details of
the implementation on your application.
7. Immediate availability.
Other requirements
· You must be organized and methodical, with good analytical skills coupled with excellent writing and
verbal skills.
· You must be able to work under minimal supervision with considerable room for the use of initiative and
independent judgment.
· To be able to identify the fastest, yet most cost-effective way of problem resolution to ensure
departmental KPI’s are met.
· You must be able to see things from the big picture.
· Must be able to work in a team; must be customer driven.
Qualified candidates may submit their application letter, updated CV listing three references
with their email or phone contacts and should indicate their expected remuneration package,
via email to hr@resolution.co.ke latest 8TH JANUARY 2010.
Only short listed candidates will be contacted.
To find out more about Resolution Health, visit our website www.resolution.co.ke
