Branch Manager – Kisumu Jobs in Kenya

Position: Branch Manager – Kisumu

Organisation: A bank which has its operations in different locations within Kenya and Tanzania. It has a broad range of products and services and was the first Bank approved by the Central Bank of Kenya (CBK) under Cap 488 of the Banking Act to operate as a full-fledged Sharia Compliant banking institution

Reporting to: Head of Retail Banking
Number of people to be supervised: Minimum of 15 employees
Location: Kisumu, Nairobi, Northern Kenya

Main Purpose of the Job

• To market the Bank's products and grow the Loan and Liability Books,
• Oversee customer service delivery, maintenance and improvement of Retail Banking service standards in order to ensure customer satisfaction and retention.
• To formulate and implement Branch business Plans, Forecasts and budgets and ensure their control and periodic reviews
• To provide guidance and leadership to staff, be responsible for their training and development, performance appraisal.

Main Responsibilities

• Implementing the bank’s strategy at branch level i.e. growth in new customer base with concurrent growth in branch liabilities and assets.
• Developing and implementing customer service ethos in line with bank standards
• Developing and retaining customer base and market bank products to new and existing customers
• Managing risks and internal controls affecting the branch and ensure that the necessary steps are taken to measure, monitor and control these risks.
• Team Management, developing and managing performance of branch staff
• Overseeing branch operations at the branch level
• Relationship Management

Knowledge and Skills requirements:

• Degree in Business/ Finance; Risk, Credit, marketing or Accounting qualifications will be an added advantage
• Good understanding of Banking and Credit (at least 2 years experience in a senior relationship management within a bank)
• Good communication skills (both oral and written) and analytical and numerical skills
• Attention to detail and a results oriented individual
• Must have the ability to work within strict deadlines and limited supervision.
• Business development and relationship management skills
• Team management and development skills

Required Qualifications

• Undergraduate Degree -preferably in Banking Finance, Marketing

Preferred Professional Qualification

• Diploma-AKIB

Number of years of Experience

• Minimum of 5 Years in a similar position

If you feel that you are up to the challenge and posses the necessary qualifications and experience please send your application letter together with a detailed Curriculum Vita to milkah @ myjobseye.com

Only shortlisted candidates will be contacted.

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