CFC Life Assurance Ltd, one of Kenya's premier Life Insurance companies, has provided insurance services to the nation for the more than forty (40) years and continues to write a range of life and health insurance products including ordinary life, group life, medical, pension and personal accident.
At CFC Life, we thrive on change and realise that incorder to meet the changing needs of our customers, we must grow and develop leaders as well as our product range to reflect these changing needs.
That is why we are looking for specialists to join our Operations and Finance departments.
Head of Operations
Reporting To: Managing Director
Location:CFC Life, Nairobi
Key objective of the job
The Head of Operations will play a key role as a member of CFC Life's executive team, responsible for the operational efficiencies in order to ensure a competitive advantage of the company and provide decision support on operational matters to the Managing Director.
Objective of the Job
At CFC Life, we thrive on change and realise that incorder to meet the changing needs of our customers, we must grow and develop leaders as well as our product range to reflect these changing needs.
That is why we are looking for specialists to join our Operations and Finance departments.
Head of Operations
Reporting To: Managing Director
Location:CFC Life, Nairobi
Key objective of the job
The Head of Operations will play a key role as a member of CFC Life's executive team, responsible for the operational efficiencies in order to ensure a competitive advantage of the company and provide decision support on operational matters to the Managing Director.
Objective of the Job
- Develop and review the Company's Operations Strategy and ensure its effectiveness
- Oversee the Underwriting, Claims, General Administration, Product Administration, Customer Service and Premium Processing functions
- Ensure that all funds receipted in the Company are applied to the appropriate accounts accurately and in a timely mannei
- Enhance Operational efficiency for the Company
- Set and monitor Operational Budgets
- Ensure that the Underwriting policies reflect the Company's strategic risk Management framework and are observed at all times
- Ensure that service to customers and producers meet their expectations
- Ensure appropriate staffing levels, effective performance management and motivation of staff.
Qualifications
- A bachelor's degree in Social or business related field
- MBA will be an added advantage
- FLMI or ACII
- Computer Literacy - MS office proficiency
Experience and Knowledge
- Minimum 8 yrs experience at senior Management level
- In depth understanding of the operations of a life insurance company
- Good Communication and presentation skills at a senior level
- Experience in change management and ability to positively lead change
- Strategic planning and Management experience
- Experience in budgeting and strategic financial planning
- Good Knowledge of the insurance business
- Project Management
- Policy development and implementation
- An appreciation and a good understanding of macro-economics and external factors affecting business strategies adopted, and various markets services by CFC Life
- Coaching and people management
Skills (Personal and Interpersonal)
- Communication, influencing and negotiation skills
- Research and strong report writing skills
- Problem solving and decision making
- Ability to analyse and evaluate data for acceptability and correctness
- Good planning and organisation skills
- Dynamic self starter with ambition to succeed
- Ability to work under pressure to meet tight deadlines
- High integrity
- Relationship management and interpersonal skills required for interacting with people at different levels within the group and the industry
Head of Finance
Reporting To: Managing Director
Key objectives of the job
Reporting To: Managing Director
Key objectives of the job
- Set CFC Life's finance strategy
- Decision support and financiai leadership to board of directors, CFC Life's Exco, management and staff
- Management of the company's long and short term financial planning
- Management and financial reporting to both internal and external stakeholders including CFC Stanbic holdings, the Company Exco, the Insurance Regulatory Authority and the Board.
- Ensure financial controls and disciplines are in place.
- Management of the company's tax affairs
- Capital management and regulatory reporting
- Maintenance of a management information system, including the GL that adequately meets and addresses business needs.
- Liaison with CFC Stanbic Holdings ltd, External Auditors, Tax regulations and the Insurance Regulatory Authority.
- Playing a leading role in coaching and developing the finance team.
Academic Qualification
- B.Com
- CPA(K)
- MBA will be an added advantage
Experience and Knowledge
- Minimum of 8 years post qualification experience, of which 3 should be in a senior role in a financial institution
- In-depth understanding of International Financial Reporting Standards.
- An understanding of Kenya Taxation regulations.
- Computer literacy and knowledge of personal computers and software packages such as Ms Word, Ms Excel, Ms Power Point, Ms Access. Working knowledge of Sun Accounting System.
- Knowledge of the Kenya Insurance Regulations
- Good communication and presentation skills at a senior level.
- Strategic planning and management experience.
- Experience in change management and the ability to positively lead change.
- Experience in budgeting and strategic financial planning
Skills (personal and interpersonal)
- An appropriate and a good understanding of macro economics and external factors affecting the business strategies adopted, and market serviced by CFC Life.
- Ability to analyse and evaluate data for acceptability and correctness.
- Analytical mind with strong orientation to financial analysis.
- Ability and experience in communicating with all levels of management regarding management information needs.
- Good interpersonal skills required in-liaising with people at different levels within the bank.
- Good planning and organisational skills.
- Strong report writing skills.
- Dynamic self-starter with a personal ambition to succeed.
- Ability to work under pressure to meet tight deadlines.
- A person of high integrity.
- Excellent computer skills particularly in Ms Word, Ms Excel, Ms Access and Power
The Human Resources Department
P.O. Box 30364 -00100
Nairobi