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Thursday, December 3, 2009

Store Replenisher Job Vacancy

Responsible to: Commercial Supervisor

Requirements

Essential
  • Relevant Experience (Male)
  • Good people skills
Job Summary
  • To ensure each and every customer is served to the Q Home Décor standard.
  • To ensure that on-floor availability is at all times 100% in line with company expectations regarding depth, display, pricing and standards, and as laid out in relevant Q Home Décor documentation.
  • To operate behind the scenes in a timely, efficient, courteous manner ensuring that all shelves and displays are 100% accurate through using company systems, processes and documentation.
  • To ensure that the backstore areas are reflective of shopfloor standards, and that duties are adhered to accordingly.
  • To offer support, guidance and feedback on potential purchases, based on product knowledge.
  • To have complete and thorough understanding of the product ranges carried, and able to demonstrate the same.
  • To coordinate with the Sales Associates and Sales Supporters on store targets and potential, and actively work towards their achievement.
  • To coach, train and mentor the Backstore Team staff in order to drive future potential into Q Home Décor.
  • To follow the store rota schedule each and every day, as required to suit the needs to the business.
  • To consistently work towards the next stages of promotion by ensuring best practise is utilised at all times through the working day.
Responsibilities

a) General
  • Following company standards
  • Ensure on shelf availability and standards are as per company guidelines
  • Following all reasonable instructions as requested by the Sales Associates & Sales Supporters
  • Being aware of all in-store promotions, such as credit facilities, activities etc.
  • Keeping all company information, including sales figures, strictly confidential
  • Representing the company in the best way possible at all times, whether on or off duty
  • Being constantly aware of customers and their needs
  • Ensuring that all customers, irrespective of colour, creed or gender are treated equally, efficiently and accurately
b) Replenishment
  • Having an excellent and up to date knowledge of all products
  • To actively support each and every sales opportunity, regardless of size or customer.
  • Operating according to the Salesfloor Operational manual
  • Caring for specified sales area, ensuring it is clean, tidy and full, through correct interaction between Sales Associates, Sales Supporters, Visual Merchandising Department and Backstore Team
  • Ensuring all products in specified area are correctly priced and correctly filled
  • Ensuring all displays are as instructed by the Head Office
  • Completing in an honest and accurate way, all daily and weekly checklists, paperwork and related company documentation.
  • Reporting and processing damaged display items to the Operations Supervisor / Sales Associates
  • Doing regular stock checks and liaising with the Merchandise Administrator for the same
Successful applicants should send us urgently, current detailed C.V, passport photo size and a full length photo, both photos should be strictly taken against a WHITE PLAIN, PURE BACKGROUND, Males-dressed in a business suit preferably dark coloured /Female- dressed in skirt suit preferably dark coloured, both in closed official shoes.

Successful application has to be addressed and sent via email or dropped at :

The Recruitment Team
Silvergate Careers Ltd
P.O. Box 20840-00100 Nairobi
Hazina Towers 9th floor PSC wing
Tel: +254202241449 or +254202426360
Cell: +254725307251
Web: www.silvergatecareers.com
Email: recruit @ silvergatecareers.com

Deadline for application is Friday, 11th December 2009 3pm

~ Only successful candidates will be contacted.~

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