Cashier Job Vacancy

Responsible to: Senior Supervisor

Job Summary

• To ensure a smooth, efficient, honest and accurate paying service for the customer
  

Requirements

Essential

• Two years previous retail cashier experience (Male or Female)
• Written and spoken English
• Good people skills
• Computer literate

Desirable

• Spoken Arabic

Responsibilities

a) General

• Following company standards
• Following all reasonable instructions as requested by the management
• Being aware of all in-store promotions, such as credit facilities, activities etc.
• Keeping all company information, including sales figures, strictly confidential
• Ensuring he / she follows all company rules and regulations
• Following all company safety and security procedures
• Representing the company in the best way possible at all times, whether on or off duty

b) Customer Service

• Being constantly aware of customers and their needs
• Ensuring that all customers, irrespective of colour, creed or gender are treated equally
• Booking all customer deliveries in the most efficient manner possible
• Arranging correct handover of pick up items
• Issuing credit notes according to Exchange policies

c) Sales

• Having an excellent and up to date knowledge of all products

d) Cash Desks

• Welcoming and greeting each customer as they arrive at the cash desks
• Keeping the strictest confidentiality with regards sales figures and customer information
• Ensuring customers pay the correct price for each and every item
• Processing all sales according to strictly implement cashier policies for cash, credit card, credit account and debit card
• Double checking all change offered
• Balancing payments at the end of each shift
• Assisting the customer with packing and wrapping when necessary
• Recording any and all discounts after the appropriate approval
• Recording any and all Clearance Area sales appropriately
• Recording any and all gift voucher sales appropriately
• Ensuring a steady supply of cash desks supplies such as till rolls, credit / debit slips and paper so as not to inconvenience the customer
• Calling the Duty Manager if queues build up too long at Cash Desk
• Ensuring that the cash desk / packing area is kept clean and tidy
• Checking products in boxes are in good condition and changing them when necessary
• Handing in any lost and found cards or money to the Duty Manager
• Encouraging customers to complete any customer information or comments leaflets available
• Booking deliveries after confirming acceptable date and time with customer
• Always thanking the customer for shopping and say goodbye

Successful applicants should send us urgently, current detailed C.V, passport photo size and a full length photo, both photos should be strictly taken against a WHITE PLAIN, PURE BACKGROUND, Males-dressed in a business suit preferably dark coloured /Female- dressed in skirt suit preferably dark coloured, both in closed official shoes.

Successful application has to be addressed and sent via email or dropped at:

The Recruitment Team
Silvergate Careers Ltd
P.O. Box 20840-00100 Nairobi
Hazina Towers 9th floor PSC wing
Tel: +254202241449 or +254202426360
Cell: +254725307251
Web: www.silvergatecareers.com
Email: recruit @ silvergatecareers.com

Deadline for application is Friday, 11th December 2009 3pm

~ Only successful candidates will be contacted.~

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