Horizon Contact Centers Ltd: Telesales Agents/Customers Service Representative (Re-advertised)

Position Summary

We are looking for sharp, talented telephone sales representatives. You will be responsible for productivity and sales quotas weekly and monthly. Your goal needs to be to meet and exceed consistently.

You will be given training during your initial employment to give you the knowledge necessary to be an effective representative.

You will need to be adept at working with a broad base of customers, agile at over-coming objections and focused on closing business.

Key Result Areas

* Close sales on all prospecting program inquiries
* Achieve Appointment objectives
* Create and maintain a positive sales environment
* Manage lead allocations and lead inventory
* Implementing sales forecasts as departmental sales targets by team
* Implementing product or offer tests and reporting on all new programs
* Interfacing with Customer Service on Customer Service related issues
* Recommending new or revised scripts or script guidelines to Manager and Training Manager
* Keeping abreast of current trends and practices in field of expertise
* Assign prospect territories in a timely manner
* Develop and implement new sales strategies, focused primarily on meeting and exceeding sales goals

Competencies

* Ability to establish, implement and oversee appropriate sales processes and procedures needed to augment and increase sales force effectiveness
* Exceptional leadership, organizational and communication skills, a positive attitude and the ability to multi-task
* Strong interpersonal and motivational skills
* Computer skills, including Outlook, MS Word, Excel and additional, current software packages
* Ability to develop innovative marketing and sales techniques

To apply for the above position; log onto www.horizoncontactcenters.com

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Posted by jobsinkenya at 4:38 AM 0 comments

Labels: Call Centre and BPO Jobs, Customer Service, Sales and Marketing

Quality Controller and Pattern Maker Jobs at Ultra Kenya Limited

Position: Quality Controller

We are a leading garment manufacturing company in customized promotional materials with a wide range of products with a sizeable market share.

Qualifications

* Minimum of diploma holder in textile technology from a reputable institution
* Minimum 2 years experience in a busy garment making environment
* Should be self-driven and committed to their work
* Ability to work under minimum supervision
* Should be conversant with the garment construction and all quality control processes involved.
* Basic IT skills an added advantage
* Experience in a Manufacturing organization an added advantage

Position: Pattern Maker

* Diploma or a Certificate in Textile Technology or fashion and design from a reputable organization.
* Minimum 2 years experience in a busy garment making environment
* Basic IT skills an added advantage
* Experience in a Manufacturing organization with skills in pattern making
* Should be conversant with the garment construction and pattern laying.
* Ability to work under minimum supervision

If you posses the above requirement, please submit your application and attach copies of Academic and professional certificates, a comprehensive CV indicating day time telephone and contacts of three referees to the address below before noon of 22nd January 2010.

Only the short listed candidates will be contacted.

The Human Resource Manager
Ultra Kenya Limited
Kampala rd, off Enterprise rd, Industrial area
P.o Box 39188 - 00623
Nairobi

or email : josphatngaruiya @ ultrakenya.net

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