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Thursday, November 19, 2009

Caseworker Job Vacancy: Church World Service (CWS)

The Joint Voluntary Agency (JVA) operates a US refugee resettlement program in eastern and southern Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration.

JVA is responsible for the preparation of refugee case files for adjudication by Citizenship and Immigration Services (CIS) officers, as well as the out-processing of all approved cases.

JVA is administered by Church World Service and is based in Nairobi, Kenya.

Closing date: 15 Dec 2009

Location: Kenya - Nairobi

The Caseworker is primarily responsible for conducting personal interviews with refugees to obtain biographic information in order to complete a refugee case history.

Interviews are frequently conducted in refugee camps in remote locations under challenging work conditions.

Requirements
  • US Citizenship
  • Bachelors degree or equivalent
  • Excellent verbal and written English language skills
  • Demonstrated computer skills in Microsoft Word, Excel, and Access
  • Ability to type a minimum of 40 words per minute
  • Previous refugee processing experience is highly desirable
  • Previous Africa work experience is highly desirable
  • Strong organizational and time management skills
  • Ability to work under pressure, over long hours, and under difficult work conditions
  • Ability to work well in a team within a multicultural environment
  • Ability to maintain high performance standards with attention to detail
  • Ability to exercise good judgment and seek guidance as appropriate when confronted with unanticipated challenges in the field
  • Ability to follow directions and implement policies and procedures with a positive and receptive attitude
  • Ability to conduct oneself in a professional and courteous manner to represent the best interests of JVA and CWS/IRP
  • Willingness to travel extensively (70-80%) sometimes on short notice
Please note that this position is open to US Citizens only. Applications received from non-US citizens will not be considered.

Special Requirements:

The candidate should be of good health, willing to travel extensively, sometimes on short notice and under difficult conditions.

He/She should be flexible and able to work under pressure and over long hours in a multi-cultural environment.

How to apply

Interested and qualified applicants should submit a cover letter and a résumé by close of business December 15, 2009 to:

The Human Resources Manager
CWS/JVA
P. O. Box 14176
00800 Westlands
Nairobi, Kenya

Email: hr @ jvakenya.org

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