Silvergate Careers Advertisement: Jobs in Dubai

1. Position: Store Keeper
Grade: B2
Location: Dubai - UAE
Vacant Positions: 30
Salary: AED-1200 or KES 26,000 + Company provided Accommodation and transport, medical insurance
Gender: Males Only
Age: 21 to 27

Overview

• Maintenance of Back store in the show room in perfect condition and at times assisting in floor sales

Main Job Responsibilities

• To maintain a proper lay out of the back store
• To maintain proper storing of goods with proper identification marks;
• To maintain the incoming goods in cartons with proper segregation / layout and identification
• To maintain the hygiene standards of the back store.
• To assist in floor selling at times, when needed.
• To ensure accuracy in completion of receiving and dispatch process and documentation.
• To ensure goods received are unpacked and ready for floor display within Company laid down expectation.
  
• To ensure goods dispatched are sent out with out delay.
• To prevent losses by ensuring accuracy in administration and maintenance of required stock room discipline
• To ensure sales staff are aware of new arrivals and of slow / fast moving lines in stock room

Key Job Deliverables / Accountabilities

• Proper lay out of the back store.
• Tracking and identifying the goods lying in the back store.
• Checking of the stock time to time and to give proper feedback.

Person Specification

• Academic: An Intermediate
• Experience: 1 – 2 years; exposure in handling stocks and floor selling in the Retail Industry
• Knowledge: Basic product knowledge

Skills/ Abilities:

• Proactive
• Flexibility
• Interpersonal skills
• Customer service orientation
• Selling Skills (needed at time)

Relationships

• Reports to: Asst. Store Manager / Store Manager
• Supervises: None
• Liaises with: Internally - Sales Consultants, Warehouse

2. Position: Sales Consultants
Grade: B3
Location: Dubai - UAE
Vacant Positions: 80
Salary: AED-1400 to AED1600 or KSHS 29,000 to KSHS 33,000 + Company provided Accomodation, transport and medical insurance
Gender: Male/Female
Age: 21 to 27.

Overview

• To provide an excellent service to the companies customers, being at all times helpful, cheerful and knowledgeable about the products involved and to maintain Retail standards in all ways for the effective running of the showroom.

Main Job Responsibilities

• Provide the highest standards of customer service by demonstrating excellent knowledge of products and services.
• Ensure awareness and vigilance at all times of security in the store without any negligence.
• Ensure the highest standards of merchandising and housekeeping are maintained in store at all times.
• Ensure that all the sections are neat and clean and all the items correctly priced.
• Ensure the following in regard to stock.
• Correct rotation of stock on the shelves.
• Maintaining adequate stock on shelves and correct signage is displayed.
• An organized and time efficient approach to processing in coming and out going stock.
• Accurate stock ordering to maximize sales.

Key Job Deliverables / Accountabilities

• Maximizing sales by promoting the highest standards of customer care – Sales Figures
• Replenishing and merchandising items effectively – No over stocking or stock scarcity.

Person Specification

• Academic: Graduate in any discipline
• Experience: Min 1 – 2 yrs experience in retail industry
• Knowledge: Customer behavior pattern
• Product knowledge
• Knowledge of competitors

Skills/ Abilities:

• Communication skills
• Domain expertise
• Proactive
• Flexibility
• Interpersonal skills

Relationships

• Reports to: Senior Sales Consultant / Asst. Store Manager
• Supervises: None
• Liaises with: Internally – W/H; Stock controller; merchandisers
• Externally – Customers

3. Position: Assistant Store Manager
Grade: B5
Location: UAE
Vacant Positions: 15
Salary: AED-4850 to AED-5500 Gross or Kshs 102,000 to Kshs 116,000
Gender: Male/Female
Age: Below 30.

Overview

• To maximize retail sales and operating profit in the companies Showrooms in line with company objectives.
• Assistant Manager guides the success of a store by leading and motivating the selling team, developing and managing the service environment and presenting a clean, neat and organized shopping environment for our customers.
  

Main Job Responsibilities

• To maximize retail sales and operating profit in companies Showrooms in line with company objectives.
• Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store.
• Monitor the handling of customer complaints in line with Company policy.
• Ensure that staff adopt and adhere to the company dress code in order to promote a positive and professional image at all times.
• Ensure all staff are appraised in line with company guidelines (minimum one appraisal per year).
• To maintain strict levels of confidentiality with regard to all areas of the business particularly commercial information and personal details of employees.
• Ensure store expectations and priorities are communicated to staff and regularly review and provide feedback on staff’s performance against expectations.
• Implement and maintain a relevant induction programme in line with company policy.
• Carry out regular and relevant in-store training and enroll staff on relevant Learning and Development courses.
• Deal with staff discipline, performance and grievances in accordance with the company policy.
• Ensure regular showroom staff meetings are carried out to communicate business goals and training delivered.
• Ensure that job rotation is implemented in the showroom giving each staff member an opportunity to move to different section in the division/showroom.
• Maintain high standards of visual appearance throughout the store including all non-retail areas.
• Maintain window and in-store displays to a high standard in line with merchandising guidelines.
• Provide department reports on slow moving, fast moving and non moving items to the ASM, and Merchandise Manager.
• Recommend price revisions to ASM and Merchandise Manager.
• Maintain a high level of store security for company assets, cash, stock and employee property.
• Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas.
• Monitor sales performance against last year, last week and budget on a daily and weekly basis and to give feedback to managers and also to communicate to staff.
• Ensure seasonal peaks, troughs and important trading/promotional events are taken account of when preparing forecasts and staff rosters.
• To ensure continuous staff training and development is taking place within the store and the implementation of Company driven training programs.

Key Job Deliverables / Accountabilities

• Optimize sales in line with company budgets.
• Manage operating costs within budgetary guidelines.Ensures store administration is going smooth and is being reviewed on a daily, weekly and monthly basis
• Drive customer service standards as per Company expectation
• Operate an effective stock management system to maximize sales and profitability.
• Ensure the prevention of stock losses within your store by driving awareness and implementing preventative plans.
• Ensure continuous staff development and performance management

Person Specification

• Academic: Graduate in any discipline. Desired MBA (Sales & Marketing).
• Experience: 3 – 4 yrs. In Retail Industry, heading / handling one complete section / area.

Knowledge:

• Retail industry knowledge
• Pricing, budgeting and forecasting
• Financial Management
• Product knowledge
• Merchandising
• Stock Management
• Inventory

Skills/ Abilities:

• Result Orientation
• Problem solving
• Communication
• Planning, Organizing and follow-up
• Domain expertise
• Decision Making
• Self Motivation
• Influencing / negotiating skills
• Flexible

Relationships

• Reports to: Store Manager / Area Manager
• Supervises: Sales staff
• Liaises with: Internally - HR, Finance , Marketing manager, Visual Merchandiser and warehouse manager
• Externally – Customers

4. Position: Store Manager
Grade: B6
Location: UAE
Vacant Positions: 8
Salary: AED-6000 to AED-7000 or Kshs 126000 to 147000 Gross
Gender: Male / Female.
Age: 30

Overview

• To maximize retail sales and operating profit in the companies Showrooms in line with company objectives.
• Store Manager guides the success of a store by leading and motivating the selling team, developing and managing the service environment and presenting a clean, neat and organized shopping environment for our customers.

Main Job Responsibilities

• To maximize retail sales and operating profit in the companies Showrooms in line with company objectives.
• Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store.
• Monitor the handling of customer complaints in line with Company policy.
• Ensure that staff adopt and adhere to the company dress code in order to promote a positive and professional image at all times.
• Ensure all staff are appraised in line with company guidelines (minimum one appraisal per year).
• To maintain strict levels of confidentiality with regard to all areas of the business particularly commercial information and personal details of employees.
• Ensure store expectations and priorities are communicated to staff and regularly review and provide feedback on staff’s performance against expectations.
• Implement and maintain a relevant induction programme in line with company policy.
• Carry out regular and relevant in-store training and enroll staff on relevant Learning and Development courses.
• Deal with staff discipline, performance and grievances in accordance with the company policy.
• Ensure regular showroom staff meetings are carried out to communicate business goals and training delivered.
• Ensure that job rotation is implemented in the showroom giving each staff member an opportunity to move to different section in the division/showroom.
• Maintain high standards of visual appearance throughout the store including all non-retail areas.
• Maintain window and in-store displays to a high standard in line with merchandising guidelines.
• Provide department reports on slow moving, fast moving and non moving items to the ASM, and Merchandise Manager.
• Recommend price revisions to ASM and Merchandise Manager.
• Maintain a high level of store security for company assets, cash, stock and employee property.
• Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas.
• Monitor sales performance against last year, last week and budget on a daily and weekly basis and to give feedback to managers and also to communicate to staff.
• Ensure seasonal peaks, troughs and important trading/promotional events are taken account of when preparing forecasts and staff rosters.
• To ensure continuous staff training and development is taking place within the store and the implementation of Company driven training programs.

Key Job Deliverables / Accountabilities

• Optimize sales in line with company budgets.
• Manage operating costs within budgetary guidelines Ensures store administration is going smooth and is being reviewed on a daily, weekly and monthly basis
• Drive customer service standards as per Company expectation
• Operate an effective stock management system to maximize sales and profitability.
• Ensure the prevention of stock losses within your store by driving awareness and implementing preventative plans.
• Ensure continuous staff development and performance management

Person Specification

• Academic: Graduate in any discipline. Desired MBA (Sales & Marketing).
• Experience: 4 – 5 yrs. In Retail Industry, heading / or assisting the Store Manager

Knowledge:

• Retail industry knowledge
• Pricing, budgeting and forecasting
• Financial Management
• Product knowledge
• Merchandising
• Stock Management
• Inventory

Skills/ Abilities:

• Result Orientation
• Problem solving
• Communication
• Planning, Organizing and follow-up
• Domain expertise
• Decision Making
• Self Motivation
• Influencing / negotiating skills
• Flexible

Relationships

• Reports to: Area Manager / ROM
• Supervises: Asst.Store Managers
• Liaises with: Internally – HR, Buyers, Finance Manager, Marketing manager, Visual Merchandiser and warehouse manager
• Externally – Customers

Successful applicants should send us urgently, current detailed C.V, passport photo size and a full length photo, both photos should be strictly taken against a WHITE PLAIN, PURE BACKGROUND, Males-dressed in a business suit preferably dark coloured /Female- dressed in skirt suit preferably dark coloured, both in closed official shoes. Successful application has to be addressed and sent via email or dropped at :

The Recruitment Team
Silvergate Careers Ltd
P.O. Box 20840-00100 Nairobi
Hazina Towers 9th floor PSC wing
Tel: +254202241449 or +254202426360
Cell: +254725307251

Web: www.silvergatecareers.com

Email: recruit @ silvergatecareers.com

Deadline for application is Friday, 4th December 2009 3pm

~ Only successful candidates will be contacted.~

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