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Thursday, November 19, 2009

Head – Revenue Assurance & Fraud Prevention - YU Kenya

Finance Department

Location: Nairobi

The Role

Reporting to the Chief Finance Officer, the Head RA & Fraud Prevention will be responsible for the following:

  • Fraud Prevention
  • Fraud Detection & Management
  • Risk Management & Product Assurance
  • Revenue Assurance

Fraud Prevention

  • Proactively identify and report on all areas that are susceptible to fraud across the organization.
  • Regularly carry out fraud-risk analysis on all key processes within the organization and report potential risk areas
  • Prepare, develop and recommend policies and procedures to help identify fraud to prevent incidences of fraud
  • Develop and maintain risk management and control systems
  • Continually Improve systems and procedures to prevent incidence of fraud
  • Utilize the FMS or other analytical tools to improve efficiency and effectiveness of fraud management.

Fraud Detection

  • Conduct fair fraud/forensic investigations in case of detection of fraud
  • Carry out periodic review of processes to reduce incidence of fraud
  • Identify, analyze and record sufficient information to achieve the objectives of the fraud review
  • Conduct and involve in investigations till completion, including preparation of documents for court attendance if required.
  • Develop and maintain clear and relevant MIS and reporting systems

Risk Management and Product Assurance

  • Assess risk and loss potential in all products, projects and processes
  • Cross Function liaison as Risk expert to follow-up in risk Mitigation and Management
  • Investigate, develop risk control processes and promote recommendations for development of risk culture
  • Develop expertise in the organization to advise management on risk profiles including external risks like Reputation, sabotage, political and fraud
  • Develop relevant Risk Control processes
  • Ensure compliance with all requirements, statutory or otherwise.
  • Review and ensure all products, services and projects comply with approved policy
  • Identify Risk exposures in design specifications or supporting systems and systems development
  • Risk assessment/ Obtain assurance of technology ability to support the product/Projects fully
  • Identify, manage and advice business on all operation risks
  • Develop relevant Risk Control processes and risk

Revenue Assurance

  • Subscriber Number and Balances Assurance
  • Top-ups and Adjustments Assurance
  • Revenue Reporting and Assurance
  • Traffic Assurance
  • Interconnect Revenue/ Cost Assurance
  • Support to Law Enforcers
  • Product Assurance
  • Manual Loadings Assurance

Knowledge, skills & attributes required:

  • Post graduate degree in Computer Science/Systems design & development
  • A degree in management will be an added advantage
  • 10 years experience with a minimum of 3 years in RA & Fraud Prevention & Management
  • Strong leadership skills with the ability to coach and mentor a team.
  • Experience in a telecommunications environment will be a distinct advantage
  • Good analytical skills with the ability to simplify complex and ambiguous problems and solve them.
Email: Deepa.Shah@yu.co.ke

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