Branch Office Assistants
3 Positions
Karatina, Kericho and Mombasa
Position Scope
Reporting to the Unit Manager, the successful candidates will be responsible for handling all customer correspondence and ensure it is effectively routed.
Key Responsibilities
3 Positions
Karatina, Kericho and Mombasa
Position Scope
Reporting to the Unit Manager, the successful candidates will be responsible for handling all customer correspondence and ensure it is effectively routed.
Key Responsibilities
- Facilitating efficient service delivery of award winning Micro Insurance project.
- Giving secretarial and other support services to the branch.
- Receiving, processing and booking all walk in business.
- Raising debit notes.
- Serving clients satisfactorily.
Qualifications /Competencies/ Experience
The ideal candidate must possess the following qualifications, experience and competencies: -
The ideal candidate must possess the following qualifications, experience and competencies: -
- Diploma in Marketing, Public Relations or other related business qualifications.
- At least 5 ACII Credits.
- At least 3 years handling customer service matters in a busy Insurance Company environment.
- Should have a professional qualification in Marketing.
- Must have thorough knowledge of Insurance market.
- Should have a minimum age of 25 years.
