Kenya Commercial Bank Ltd, renowned for its diversity and growth in the Region, is currently strengthening its support for group operations and shared services with the aim of maintaining Best Practice, whilst also responding to the growing Business needs to support internal and external Customer Service delivery objectives.
To this end, the following challenging position has arisen and candidates with the requisite competencies and qualifications described below are hereby encouraged to apply.
Regional Business Manager - Rift (Location Nakuru)
The Position
Reporting to the Divisional Director Retail Banking, the Regional Business Manager will be responsible for the overall leadership, management, growth and profitability of KCB business in the Region and the implementation of an efficient and effective operational Risk Management, Customer Service and Sales culture.
Key Responsibilities
- Develop, grow and monitor Regional Retail's liability and asset portfolios with the ultimate aim of ensuring that the Region remains profitable and competitive
- Provide leading-edge response and solutions to the changes in both the internal and external environment
- Contribute to, and take a proactive role in, the strategic direction of Retail Regional business, including development of Regional strategic plans
- Overall management of the Regional branch network to ensure superior service offering to all customers, reduction of operating costs by ensuring efficient utilization of the Bank's resources and reduction of fraud and losses via implementation of first-class corporate governance through adherence to set policies and procedures
- Ensure constant delivery of high-quality services in the most timely and cost-efficient manner in order to ensure high levels of customer satisfaction
- Forecast, plan, implement and monitor all Regional sales, cost and expenditure activities within set budget and proactively and promptly devise remedial actions to minimize the variances between the budget and actual performance
- Organize and manage the available Regional human and physical resources
- Coach, mentor and develop a high-performing team. (Key ingredient being inculcation of a performance management framework)
- Co-ordinate all Regional activities and liaise with Retail Head Office and other divisions for all Regional requirements
- Motivate the team by allocating clear responsibilities and accountabilities
In order to be considered for the above position, all applicants should have:
- A university degree in a business-related field from a recognized institution. (An MBA or a diploma in banking (AKIB/ACIB) will be an added advantage)
- At least 8 years proven experience in Sales, Credit and Bank operations at a senior level and should be able to demonstrate strong leadership competencies
- Good interpersonal skills and ability to establish new client relationships and generate new business
- Excellent planning, organization, problem-solving and analytical skills
- Strong leadership skills
- The passion and commitment to deliver quality service
- The ability to work effectively under pressure and tight deadlines
- The ability to work well in a competitive and challenging environment
- The ability to relate technical skills to a sound business process
- Proficiency in MS Suites (Word Excel and PowerPoint)
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail and telephone contacts, quoting the job title in the subject field to recruitment @ kcb.co.ke.
To be considered, your application must be received by 29th November 2008.
Only short-listed candidates will be contacted.
www.kcbbankgroup.com
