Profile :
We are looking for a professional beauty therapist who values integrity, honesty and high standards. This professional is able to work with minimal supervision in the Spa department (Massage, pedicure, manicure and facials). The incumbent should be easily adaptable to new situations and guests of all walks of life. The interested person should be able to control situations with confidence and work well under pressure. The ability to deal with guest complaints and communicate effectively is a must have. The incumbent should value team work and is flexible yet able to mark boundaries and has a drive to excel. Since the incumbent will be working in a sensitive area, a proven record of honesty and integrity are part of the selection procedure .
Requirements:
- Fluency in English and Kiswahili
- Diploma in beauty treatments from a reputable organisation
- Proven Experience in Hot stone massage and Swedish massage is a must, reflexology an added advantage.
- Proven Experience in pedicures, manicures and waxing a must
- At least 2 years of experience in a similar position in the hospitality industry or busy high end spa or salon.
- Able and willing to work on a duty rota which includes evenings and weekends including public holidays.
Responsibilities:
- Receive guests in a friendly and welcoming manner within the set standards
- Communicate effectively with guest and finalise a check list before commencement of the treatment to avoid adverse effects of the treatment.
- Provide beauty treatments in a professional manner and according to set standards.
- Be observant to guests' needs and react on them promptly and adequately
- Be well groomed and presentable at all times while at the duty station.
- Bill the guests according to the set out procedures and assure records are kept in accordance with procedures.
- Maintain proper cleanliness of the Spa department
- Solve minor guest complaints or problems independently
- To achieve team efforts and results flexibility will be requested in performing other duties not in your contract to enhance optimum service levels.
Reporting to: Lodge Manager
Job class: J3: p 5 – p15
Compensation: Minimum: Ksh. 10,000/= Maximum Ksh. 16,355/=
Work station: Kisindi Lodge & Spa
If you meet the above mentioned criteria and you are willing to join our organisation please fill out the application form, and submit your CV and copies of your certificates to Ujima Foundation, The Human Resource Manager, P.O.Box 800, 40123, Kisumu or send it via courier to Ujima Compound, Nehru Rd, Millimani Kisumu or supportoffice@ujimafoundation.org
We regret that only short listed candidates will receive communication.
Thank you.
