The Heritage Insurance Co. Ltd. is a leading insurance company in East Africa with a legacy of providing superior services to a wide spectrum of clients. The company recently received the 2010 Association of Insurance Brokers of
Kenya (AIBK) BIMA award for being best in claims settlement. We are part of the CFC Stanbic Holdings.
We are inviting applications from suitable candidates for the following position:
Branch Manager, Mombasa
Reporting to the Executive Director
Key Duties and Responsibilities:-
- Identifying and developing new business opportunities( other than brokers/agents)
- Formulation and Implementation of Marketing/Business Strategy for the region in line with the overall company objectives
- Achieving growth targets
- Preparation of timely, accurate, informative reports to management for decision making
- Managing direct, individual or corporate and broker sales
- Managing of renewals/business retention
- Appointing of new business sources including brokers and agents
- Ensuring safe custody of the branch’s fixed assets by maintaining an assets register and appropriate insurances.
- Managing credit control
- Providing excellent customer service and complaints handling
- Maintaining high levels of Public Relations
- Fostering and maintaining good corporate image
- Establishing and maintaining good relationships with the brokers, agents and clients.
- Contribute as a member of the management team to the development of operational policies for the achievement of the corporate plans
- Advising the Executive Director on issues pertaining to the business
- B.Com or Business related degree from a recognized University
- A Masters degree will be an added advantage
- A.C.I.I. qualification or working towards attaining ACII, CIM and or a local diploma in insurance etc
- Must have a minimum of 8 years working experience in the Insurance industry
- 3-4 years in a senior management position
- Be computer literate
- Must have sound analytical, negotiation, interpersonal and communication skills
- Must have ample technical ability on various insurance products
- Must be a good listener with excellent customer relation skills
- Must be a good problem solver with strong decision making skills
- Ability to plan, organize and prioritize (ability to work within strict deadlines)
- Must have high level of integrity
- Ability to motivate his staff in order to achieve set targets.
- Ability to work under minimum supervision
- Persons currently in direct contact with Brokers, agents and clients will have a distinct advantage
Interested candidates should forward their application and detailed resume by Friday, 14th May 2010 to:
The Human Resources Manager
The Heritage Insurance Co. Ltd.
P. O. Box 30390 00100 Nairobi
Or email to: hr@heritage.co.ke
Kindly note that only short-listed candidates will be contacted.
