We are pleased to announce the following vacancy in the Access Network Support & Planning department within the Technical Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
SENIOR ENGINEER, ROAMING SERVICE SUPPORT
REF: ANSP – SVRE– SEPT09
Reporting to the IN/VAS Senior Manager, this person will be responsible for Roaming Services offered to Safaricom subscribers with the main duties being change management, Roaming services faulting including ‘Starhome product, process improvement and Roma system faulting.
Key Responsibilities
- Service Quality Management: Ensure Roaming service continuously perform within and or exceed KPI, ensure ability of the network to support traffic, and to support end user experience as per SLAs. Prepare weekly reports on projects/activities planned, in progress, or completed.
- Strategic Management: work with the team members in the section, to facilitate delivery of set departmental goals and objectives.
- Financial Management: Budgeting and forecasting by preparing CAPEX forecasts and budgets to meet business requirement, to monitor and control CAPEX and OPEX expenditure for the section.
Minimum Requirement
- A Bsc degree in Electrical & Electronics Engineering or telecoms Engineering from a recognized university;
- 2 - 3 years experience in GSM operation support environment. Switching skill sets preferred.
- Intermediary skills set on database administration and IP management.
- Have good communication and Interpersonal skills.
- Have good planning and organization skills;
If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. Deadline for application is 11th September 2009.
The Resourcing Manager
Safaricom Ltd
Nairobi
