Zain Kenya wishes to recruit the position of Roaming Engineer in the Network Division.
Reporting to the Core network Manager, the incumbent shall be responsible for:
1) Defining the necessary roaming/international indicators and write their technical specifications for adoption
2) In consultation with Switch Engineers and roaming co-ordinator
3) Building tools to extract and consolidate roaming/international Data for daily/ weekly and monthly Airtel KPI Reporting.
4) Analyse Roaming /International KPIs and recommend any underlying anomalies to optimization team.
5) Keep trends on Roaming link utilisation and recommend additional capacity/Load Balancing.
6) In coordination with Radio team ensure that roaming corridors KPI are maintained as per Airtel Specification.
7) In liaison with the Roaming coordinator, monitor and maintain Top 25 international roaming destinations KPI’s as per the Airtel specification.
8) Monitor and keep trend for in-roamer ASR(answer Seizure ratio),Call-drops and LU(location Update)
9) Coordinate and find quick resolution of all roaming related(both data and Voice) issues and complaints
10) Track documented service test before and after network upgrade to ensure normal roaming service are not interrupted and customers are not affected by the upgrades.
Qualifications:
- Diploma in Computer Science or degree in information technology/Telecom Engineering
- 3-5 years of experience in ICT or GSM operation Recruitment & Selection training plus good knowledge of HR concepts
- Introduction to GSM
- Signalling and SS7 Protocols as well as Protocols analyser K12 and K15.
- Ericsson nodes HLR, MSC, GPRS.
- GSMA standards and GSM Roaming principals
Competences
- Transparency and Accountability
- Drive for results
- Innovation and Creativity
- Quality of Decision Making
- Teamwork and Partnering
Interested and qualified candidates are invited to apply for the role by sending an application letter and resume to hr.ke@zain.com
The deadline for applications is Friday 10th September 2010.
