The job entails handling of clients and serving them according to their needs in order to optimize the customer experience
KEY RESPONSIBILITY
· Provide professional customer care to walk in clients, aide in selection, documentation and organize for deliveries and after sales service
· Assist clients by advising on interior designing so as to increase cross selling
· Inform the relevant people of low stock levels, feedback on products from the clients, suggestions and issues related to product display
· Assist clients in decision making process as well as documentation to ensure proper and efficient dispatches
· Act as a contact between the company and its existing and potential markets
· Contact clients by phone to negotiate terms of agreements and conclude sales
· Review own sales performance and strategise on how to make proper effective improvements
· Gain a clear understanding of customers businesses and requirements
· Participate in the ordering process both new and reordering
ACADEMIC QUALIFICATIONS
· Diploma in Sales and marketing
· Professional qualification
· Computer literacy with good working knowledge of Ms Office and data base systems
EXPERIENCE
· 3-5 years in similar position. Should have dealt in FMCG
· Must be an effective communicator
· Good time management.
Send your CV's only without other attachments to mycv@myjobseye.com not later than 20th of September 2010.
