Sectional Head Internal Communication: Telkom Kenya

Main purpose of the job

Encompasses the timely coordination of employee communication through a range of channels to ensure ease of access, clarity and consistency
Reference: ref220310
Contract type: Permanent
Experience required: 5 years and above
Studies level required: Degree
Working place: Telkom Plaza
Job Title: Sectional Head Internal Communication
Location: Telkom Plaza
Division: Corporate Affairs
Department: Corporate Communications
Section: Internal Communications
Reporting Relationships

A. Responsible to: Head of Corporate Communications

B. Responsible for: PRO – Internal Communications
Key Responsibilities

• Developing an understanding of the internal communications needs within Telkom Kenya and across the Group
• Owner of internal communications process delivery, timely and effective communication through the company
• Deliver regular communication for all staff through a range of channels ensuring ease of access to communication, clarity and consistency of messages
• Develop regular feedback channels to promote cross communication within the company
• Manage the Internal communications Strategy
• Play an active role in managing culture change through the delivery of key messages as well as analyzing the impact on staff

Tasks

• Prepare an evolving Internal communications Strategy and ensure effective execution
• Prepare regular communication to staff with the use of creative channels such as newsletters, online publications, key messages, organizing of staff seminars and convention
• Ensure the continuous inculcation of Orange brand values through induction and staff regular engagement activities
• Effectively manage the internal communication process in order to provide accurate, and joined up communication to staff

Communication Demands

A. Internally: Heads of Corporate Communications, other Heads of Department, HR personnel, counselors and staff

B. Externally: Trainers, Event Organizers, Printers, agencies and graphic designers
Mental Demands

• Attention to detail
• Ability to follow through/make follow ups
• Must be able to apply tact and diplomacy
• Flexible and adaptable
• Open to new ideas and approaches
• Ability to communicate at senior management level

Knowledge and Experience

A. Education: Bachelors Degree in Communications or a related field from a recognized Institution.

B. Experience: Minimum 5 years experience as a communications professional in a corporate or agency setting

C. Training: 

• Computer skills
• Brand Management skills

Key Competencies

• Strong and prove experience in different communication disciplines
• Strong written and oral communications skills
• Sound understanding of what is feasible or appropriate for the culture of the organization in order to recommend appropriate initiatives
• Ability to work well with all levels of management and staff
• Strong organizational and project management skills
• Resilient with the ability to deliver multiple priorities, work within deadlines and maintain high levels of professionalism
• Flexible
• Diplomatic
• Efficient

The timeline for application is 12th April, 2010.

If you do not hear from Human Resources by 19th April, 2010, consider your application unsuccessful.
How to apply

Visit the Telkom Kenya website here to apply for this position

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