We are pleased to announce the following vacancy within the Human Resource Division.
In keeping with our current business needs, we are looking for persons who meet the criteria indicated below:
Head of Department - Employee Service Centre
(Ref- HODESC- 2009/10/16)
Reporting to the Chief Human Resource Officer, the job holder will facilitate the formulation and implementation of processes, procedures and strategies to enhance growth of the Employee Service Centre to maximize business value and to meet corporate objectives.
In keeping with our current business needs, we are looking for persons who meet the criteria indicated below:
Head of Department - Employee Service Centre
(Ref- HODESC- 2009/10/16)
Reporting to the Chief Human Resource Officer, the job holder will facilitate the formulation and implementation of processes, procedures and strategies to enhance growth of the Employee Service Centre to maximize business value and to meet corporate objectives.
- Establishing and leading the HR shared service that focuses on HR administrative excellence;
- Accountability for managing HR information systems utilizing ORACLE and other platforms;
- Responsible for Employee Relations Management in pursuit of an engaged and productive workforce;
- Providing oversight and leadership of transactional service delivery, operational effectiveness, business process review, continuous improvement activities and staff coaching and development;
- Ensuring that processes needed for the quality management system are established, implemented and maintained in accordance to ISO 9001 international Standards.
The ESC initiative is new and this is an opportunity for a success oriented professional to build this important operational aspect of HR.
The ideal candidate will have:
The ideal candidate will have:
- Over ten years experience in HR Management;
- A minimum of a Bachelor’s degree or equivalent training, education and experience;
- Be a seasoned HR manager with a change management orientation;
- Possess strong administrative skills with a flair for technological enhancements to transactional processing;
- Experience in people management and leading a team;
- Have considerable knowledge of labour relations;
- Good negotiator commercially survey & aware;
- Ability to develop & maintain effective relationships which yield results;
- Good Knowledge of the trends, principles and practices of HRIS systems
- Computer proficiency and ability to operate integrated Oracle HR is essential;
- Excellent communication skills with exception interpersonal and report writing skills;
- Highly innovative, creative with excellent analytical and decision making skills.
Clearly quote the job title and Reference Number.
All applications must be received on or before Friday 23rd October 2009.
The Chief Human Resource Officer,
Safaricom Limited.
Via email to: hr @ safaricom.co.ke
