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Saturday, October 31, 2009

Alcatel-Lucent East Africa Jobs: Technical Pre-Sales IP/Fixed Access

On behalf of our client, Alcatel-Lucent East Africa Limited, applications are invited for highly qualified individuals to assume the following key role

Technical Pre-Sales IP/Fixed Access

The successful candidates will be primarily responsible for answering tenders received from customers, either as a contributor to a specific part of the tender (services or technology focus), or as the bid manager for the entire tender (especially for large, complex and turnkey offers).

The Job:

Technical Pre-sales duties
  • To participate/Contribute in the bid strategy for technical design & prices
  • Make the corresponding quotations
  • Provide tendering support for services
  • Interface with the Head Office technical experts/ Business Groups for service expertise and support
  • Be the prime technical interface with the customer and the commercial team (answer technical questions from customers and/or sales team)
  • Provide technical business development assistance to the sales organization through upstream technical contact with the customer (Product/Technology Workshops and/or Presentations)
  • Collect customer requirements in order to help Business Groups in the definition of service evolution
Bid Manager duties
  • Coordinate the different parts (Technical support & Services Support, i.e financial, fiscal, legal, purchasing) involved in the bid
  • Gather above contributions from other members of bid team and compile total solution.
  • Integrate all contributions in the offer
  • Call kick-off meeting and progress meetings
  • Influence BD in the service definition with customer requirements
  • Present & defend the bid in front of customers
  • Transfer the contract to Program Management (hand over meeting)
  • Get the agreement of the corresponding Business Groups before bid submission
  • Provide visibility on the scope of the project and the commitment taken
  • Provide visibility on the risk, their level and the possible mitigation
  • Provide visibility on the level of profitability.
Requirements

The ideal candidate should have;
  • Prior experience in the telecomm industry, and understanding of carrier (Service Provider) customers.
  • Understanding the IP Network requirements of these customers
  • Prior experience in a tendering/pre sales environment, specific in answering the IP part of tenders (example IP Layer 2, Layer 3, MPLS, QOS, VLAN, etc.) and on Fixed Access (ADSL, VDSL, GPON, etc...)
  • Computer Literate: Word, Excel, PowerPoint, MS Project
  • Basic financial skills: understand Excel sheets calculating from cost to sell price by calculating the financial parameters required, and then ultimately derive the margin value and operating profit value appropriate university degree, (engineering or science), or higher technical diploma.
  • Ability to travel as customers are in the South East
Core Competencies
  • Customer Oriented, Drive for results, Executive Selling Skills, Strategic Account Management, Communication Skills, Conviction & Courage, Marketing Acumen, Ability to work in a matrix environment, Entrepreneurial Skills.
Application Procedures:

Applicants should submit detailed curriculum vitae, a letter indicating why they are interested in and qualified for the position and the names of three referees who can provide confidential assessment of their capabilities to a Search Committee.

All communications relating to applications for this position should be addressed to :

The Recruitment Team - Alcatel-Lucent Presales,
Preferred Personnel Africa Limited,
P.O. Box 53385-00200
Nairobi

or dropped off at 13th Floor, Ambank House, University Way or cvs @ preferredpersonnel.co.ke.

Applications should be received by 11th November 2009

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