Housekeeper (1) Position
Interested applicants are invited to apply for the above mentioned post and all applications should reach the Human Resource Office via e-mail – hr @ nwch.co.ke by Friday 2.00 P.M on 9th of October 2009.
Qualifications
Interested applicants are invited to apply for the above mentioned post and all applications should reach the Human Resource Office via e-mail – hr @ nwch.co.ke by Friday 2.00 P.M on 9th of October 2009.
Qualifications
- A Diploma in Hotel and Institutional Management
- Other relevant professional qualification will be an added advantage
- Proficiency in computer applications
Other attributes
- Must have worked at a supervisory level in a Hotel or Hospital for at least 3years.
- Strong leadership skills including effective interpersonal, communication and negotiation skills
- Demonstrate reliability, be factual and courteous
Overall Responsibility
The position is located in the Housekeeping Department which is responsible for the housekeeping services for the Nairobi Womens Hospital.
To oversee and perform housekeeping duties and make decisions within a pre-established work routine to achieve the standards of the department.
Duties and Responsibilities
The position is located in the Housekeeping Department which is responsible for the housekeeping services for the Nairobi Womens Hospital.
To oversee and perform housekeeping duties and make decisions within a pre-established work routine to achieve the standards of the department.
Duties and Responsibilities
- Has constant contact with others in the performance of daily duties including subordinates, other employees, patients and suppliers.
- Supervises work activities of cleaning personnel to ensure clean, orderly and attractive rooms in the hospital. ( cleaning, mopping, scrubbing, sanitizing the floors and other surfaces as well as the refinishing, waxing and polishing of floors, tile work and other various floor and wall surfaces in stairways, hallways, restrooms, offices, laboratories, recreation and wards.)
- Ensures that all clients are provided with quality service, clean and safe environment.
- Supervises and may participate in ensuring that common areas including meeting rooms, and waiting areas are clean and free of trash and debris. Ensures restrooms are sanitized, cleaned and stocked on a regular basis.
- Conducts orientation training of new employees and in-service training of other employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.
- Takes inventory of linens and supplies linens to areas on a daily basis.
- Supervises and trains employees assigned to area, establish a work schedule, and resolve any coverage issues. Inventories and orders supplies and equipment necessary for the day-to-day operation.
- Assigns workers their duties, and inspects work for conformity to prescribed standards of cleanliness.
- Attends training seminars to perfect housekeeping techniques and procedures, and enhance supervisory skills.
- Records data concerning work assignments, personnel actions and prepares periodic reports.
- Attends periodic staff meetings with other section/department heads to discuss company policies and patients' complaints, and to make recommendations to improve service and ensure more efficient operation.
- May prepare reports concerning bed occupancy, payroll expenses, and department expenses
- Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
- Appraises and recommends promotions, transfers and disciplinary actions.
- Perform other related duties incidental to the work described herein.
