Senior Sales Manager
Our client, a KBL distributor company in Ruiru seeks to fill the above vacancy
REQUIREMENTS:- Degree/Diploma in Marketing or similar from a recognized university
- Minimum 3 years of professional experience in FMCG preferably drinks at management level
- Excellent communication and organization skills to allow the interaction within the organization and customers
- Strong presentation skills and/or training experience
- Strong Oral and Written Communication Skills
- Demonstrated ability to influence people at a variety of levels internally and externally.
- Strong analytical and conceptual skills.
- Excellent interpersonal, negotiating, and marketing skills to work with customers, senior management, and external personnel on significant matters, often requiring coordinated activity across organizational lines.
MAJOR RESPONSIBILITIES:
Sales
- Identify our customer needs – to ensure the customer requirements
- Analyze the trends.
- Plan – set the targets for each branch & ensure they are met & exceeded
- Organizing – organize the branches by ensuring no stocks outs, consistency in re-order levels.
- Directing – Monitoring - Controlling
Customers
- To ensure consistency in customer ‘delight’.
- Build the ‘capacity’ of the sales team to resolve emerging customer concerns.
- Provide an ‘environment’ in which customer complaints can be solved progressive & they serve as the bench marks for future reference.
- To ‘facilitate’ implementation of CRM practices.
Staff
- Ensure all branches are adequately staffed with committed people.
- Recommend areas of staff developments & follow up on implementation to HR.
- Agree individual targets with specific key staff.
- To ensure performance reviews & appraisals are conducted accordingly.
- Ensure staff are consistently motivated & have a positive attitude towards work.
- To monitor & control allocated work schedules.
Reports
- Analyze the data and provide management reports regarding sales.
- To verify & confirm the daily service revenue reports.
- To recommend quarterly sales target in line with the corporate goals.
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