Real People Job Vacancy: Operational Manager

Sector: Financial & Educational Institution

We are a rapidly growing Financial & Educational Institution with over 150 retail branches over Sub – Saharan Africa, looking for a Dynamic & Energetic Operational Manager – Education in Eastern Africa to be based in Nairobi.

Minimum Requirements:

• Degree / Diploma in Finance or Business Management related, will be required.
• Post Graduate Degree/Diploma qualifications will be preferred.
• Minimum of 5 (five) years working experience in an Educational Institution like a University, College or Technikon.

Knowledge / Skill Requirements:

• Must be a motivated individual with the hunger to succeed and the will to constantly improve skills levels.
• Must be fluent in oral and written English & Kiswahili.
• Must have confidence and skills to present the company at various levels.
• Good knowledge of finance, business management & sales techniques are recommendable to be able to assist staff in the sales environment.
• Good knowledge of the Education environment in Eastern Africa, including relevant laws, regulations, qualification frameworks and skills development legislation, schools system and schools and colleges acts.
• Working relationships with key roll players in the Education environment, including the relevant government departments, schools, colleges, universities, syllabus and subject matter experts.
• Must have excellent communication and reporting skills.
• Ability to work under pressure.
• Good problem solving and analysis ability.
• Must have an excellent clean working record.
• Must be willing to travel.

Function and Responsibilities:

• To drive sales and enrollments for the various product ranges.
• Manage the day to day running of the business.
• Manage, motivate and lead functional support staff in the unit in areas of Client Service Delivery, Logistics, Sales and Admin.
• Communicating with internal and external stakeholders on various aspects of the business.
• Reporting on a regular basis to senior management on key operational and performance indicators.
• Assist with the development and implementation of operational objectives, in line with the strategy, for the divisions with the assistance of the divisional managers.
• Developing and maintaining relationships with key stakeholders within the Education environment
• Drive and assist with the expansion of the Education business into new territories and facilitate the setting up of operations within new countries.
• Ensuring that all business policies and rules are adhered to and recommend changes where necessary.
• Develop and implement business projects in line with achieving the businesses strategic.
• Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
• Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning.

Salary: Negotiable Basic Salary + Incentives based on performance.

If you meet the above requirements, please send your application letter and a detailed CV with three professional referees including daytime contacts (quoting the position being applied for on the subject line) to: education.realpeople @ gmail.com no later than 16 October 2009.

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