The Position requirement is as follows:
Summary
The Receptionist/Administrative Assistant will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of HCC.
Duties and Responsibilities:
The incumbent will be responsible for the following:
- Receives visitors and ensures respective staff is promptly advised of the arrival of the visitors.
- Ensure visitors are directed to the correct office.
- Receives telephone calls promptly, screens and forwards calls appropriately.
- Provides callers with directions to HCC premises.
- Record and promptly communicate messages to respective staff.
- Maintains the incoming and outgoing mail register for deliveries and postage by receiving and recording mail and ensuring incoming mail is distributed promptly and outgoing mail is despatched promptly.
- Provides general administrative support to the Directors.
- Maintains staff movement diary and meetings room diaries.
- Maintain a clean and tidy Reception area.
- Coordinates replenishing of beverages and ensure beverages for meetings are organised and served promptly.
Education and experience
- Diploma, preferably in Administration
- Proficiency in MS Office Suite
- Minimum of 2 years experience in a similar role, persons with customer service experience in the service industry will have an added advantage.
Key competencies and attributes:
- Excellent professional telephone skills
- Ability to typing at least 25 wpm
- Exceptional customer service skills
- Ability to maintain confidentiality of Company information
- Maintains a professional personal presentation in keeping with HCC professional image
- Clear neutral accent
The application deadline is October 23, 2009.
