Operations Manager Security - My Jobs Eye Kenya Jobs

Ref: SEC/HR/DOC/001
Job Description
Title: Operations Manager

Purpose: Managing of Guarding and Alarm operations effectively
Responsibilities

1. Manage effective use of both alarms and guarding vehicles and motorcycles.
2. Manage the arrangements for the supervision and deployment of guard.
3. To make spot checks on supervisors and other operatives in their respective areas.
4. To maintain discipline, punctuality and smartness of all members of the guarding and alarm services.
5. To keep informed via the control room of all general and exceptional operational activities and incidents and attend where necessary or appropriate.
6. To conduct surveys of guarding requirements requested by clients and to make recommendations.
7. To maintain regular contact with clients or their representatives to ensure satisfaction with the service provided.
8. To report on the conduct, performance and efficiency of employees periodically as required by the company.
9. Manage general Radio Room activities
10. Ensure that Radio Controllers carry out their responsibilities efficiently.
11. Maintenance of up to date assignment records, location maps and filing records.
12. Carry out regular spot checks on back-up alarm response timings.
13. Visit scenes of incidents, make entries in the OB’s and prepare appropriated reports.
14. Liaising with the Police on all security matters involving incidents and investigations.
15. To ensure that the duty roaster is effectively maintained at all times.
16. Maintain regular liaison with clients for Alarms Services and handle the complaints to ensure customers satisfaction.

Minimum Requirements

• 5 years relevant experience in private (commercial) security.
• Relevant first degree
• 30 Years and above

Authority

• The successful candidate will be delegated authority to perform the above responsibilities.

Supervision

• Reports to the General Manager Operations or such other Officers as may be appointed by the Company.

Duty Variation

• You may be required to perform any other duties that you may be assigned.

Forward your CV’s only to jedidah@myjobseye.com.
Do not include other documentation and indicate your current and expected salary.

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