Main Purpose of Role:
We are seeking to recruit suitably qualified candidate to fill the position of Credit Controller.
The incumbent will be responsible for ensuring that company debts are collected in line with company policy as directed by the Credit Manager, by handling customer complaints and inquiries made on existing accounts.
Key Responsibilities:
- Receiving and addressing accounts reconciliations
- Facilitate prompt debt collection and recommending the listing of bad debtors with the KSIA and credit reference bureau.
- Maintaining customer directory
- Conduct follow-ups on current and old debts in order to meet the set targets
- Generating list of non payers for stop order on services
- Recommend listing of bad debts with KSIA / credit reference bureau – and the delisting of payers
- Acknowledging receipt of customer complaints and attending to the same
- Attending to customer inquiry calls and queries.
- Reconciliation of disputed invoices
- Reconciliation of customer accounts so as to maintain an up to date ledger
- Ensuring credit policy is followed by all account holders
- Producing reports on debts and collections as and when required.
Requirements:
- CPA 1 (firm understanding of accounts with regards to invoices, credit notes and payments
- IT skills
- 1 -2 years experience in debt collection
- Very strong interpersonal skills
- Must be of a highly persuasive with a positive nature
- Highly motivated and ambitious
- Ability to follow a task from start to completion
Successful candidates will be expected to undergo a stringent vetting exercise that includes integrity testing.
Interested candidates should send their application and CV addressed to the Human Resource Director, to reach us on or before Friday, 11th June 2010, by email to:
career.move@ke.g4s.com
G4S is an equal opportunity employer and addresses itself to the core values of best people.
Only successful applicants will be contacted.
Canvassing is highly discouraged
