Customer Relations Representatives
2 Positions
Company: XRX Technologies Limited
Exclusive Xerox Distributor in Kenya
XRX Technologies Ltd is the sole authorized distributor of Xerox products in Kenya. Xerox Corporation, the manufacturers of Xerox brands is a $16 billion Global company in the document processing business, offering a wide array of products and consulting services in the document management industry: Publishing systems, copiers, printers, scanners, fax machines and document management software, along with other related products and services.
Job Descriptions for Customer Relations Representatives
We are looking for polished & passionate sales professionals driven by strong entrepreneurial instincts to join our organization. The ideal candidates should be able to successfully sell high end Xerox brands across Kenya.
Reporting to The CRM Team leader
Key Responsibilities
2 Positions
Company: XRX Technologies Limited
Exclusive Xerox Distributor in Kenya
XRX Technologies Ltd is the sole authorized distributor of Xerox products in Kenya. Xerox Corporation, the manufacturers of Xerox brands is a $16 billion Global company in the document processing business, offering a wide array of products and consulting services in the document management industry: Publishing systems, copiers, printers, scanners, fax machines and document management software, along with other related products and services.
Job Descriptions for Customer Relations Representatives
We are looking for polished & passionate sales professionals driven by strong entrepreneurial instincts to join our organization. The ideal candidates should be able to successfully sell high end Xerox brands across Kenya.
Reporting to The CRM Team leader
Key Responsibilities
- Maintaining solid customer relationship by handling their questions and concerns with speed and professionalism.
- Own and meet the assigned revenue target and manage key accounts.
- Proactive communication with the customers
- Prepare proposals for the solutions agreed with the customers promptly.
- Ensuring total customer satisfaction at all times.
- Do weekly sales reports and maintain an active sales funnel all the time.
- Work with other team members to deliver high value solutions on time
- Participate proactively in company sales and marketing meetings
- Tracking and compiling the customer’s feedback report on monthly basis.
Qualifications and personal attributes
- 1st Degree or Diploma in Sales/Marketing/Business or related field a degree is a must from a reputable university preferably fresh graduates
- Excellent in written and verbal communications/presentation skills
- Experience in sales will be an added advantage.
- Ability to meet targets is key.
- The applicant must be ready to design and successfully manage the delivery and installation of substantial solutions in the accounts he/she manages.
- Experience in selling document management solutions products & services will be an added advantage
Interviews for short listed candidates will be conducted by end of the week.
