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Wednesday, August 18, 2010

Customer Care Executive

Requirements
  • Conceptual understanding of strategic business plans and performance trends.
  • Ability to apply business acumen and technical skills
  • Ability to multi-Task
  • Good verbal communication skills – sincere and articulate
  • Diplomatic and tolerant in relaying and receiving information
  • Ability to maintain relationships even when communicating disagreeable information to customers
  • Customer service-orientated, enjoys assisting others
  • Assertive, resourceful, forward looking and persuasive
  • Critical – is able to probe facts, identify disadvantages and challenge assumptions
  • Results-orientated and committed to meeting turn-around times/deadlines
  • Assertive – able to handle conflict and put forward ideas despite opposition
  • Behaviourally oriented – psychologically minded, likes to understand what drives and motivates people
  • Change oriented – enjoys doing new things, seeks variety and novelty, accepts change.
  • High energy
  • Good knowledge of Operations and logistics is preferable
  • Sales background
Preferred Minimum Qualifications
  • Bachelors degree/Diploma in a business related course
  • Thorough understanding of IT will be an added advantage.
Email applications to monica@myjobseye.com and cc mycv@myjobseye.com.

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