Job Title: World Class Operations (WCO) Manager
Location: Nairobi,KE
Organization Name: Managing Directors Office
Department Description
Welcome aboard Kenya Airways!
Kenya Airways prides itself in being the Pride of Africa. We fly to thirty six destinations worldwide, most of them being in Africa. We have recently expanded our fleet with the acquisition of four modern Boeing aircraft in the 777 series. At Kenya Airways we believe that our greatest asset is our people.
When you join Kenya Airways we provide you with training, the systems and tools you require to perform and best of all, an environment that will enable you achieve your full potential.
Brief Description
As the internal subject matter expert, he/she will facilitate the introduction of WCO to enhance/ support the achievement of KQ’s continuous improvement objectives.
Detailed Description
Location: Nairobi,KE
Organization Name: Managing Directors Office
Department Description
Welcome aboard Kenya Airways!
Kenya Airways prides itself in being the Pride of Africa. We fly to thirty six destinations worldwide, most of them being in Africa. We have recently expanded our fleet with the acquisition of four modern Boeing aircraft in the 777 series. At Kenya Airways we believe that our greatest asset is our people.
When you join Kenya Airways we provide you with training, the systems and tools you require to perform and best of all, an environment that will enable you achieve your full potential.
Brief Description
As the internal subject matter expert, he/she will facilitate the introduction of WCO to enhance/ support the achievement of KQ’s continuous improvement objectives.
Detailed Description
- Develop and monitor the WCO implementation Milestones Plan
- Support HODs to ensure the effective functioning of the WCO Implementation teams
- Ensure the proper customization of all WCO training material
- Evaluate level of skills transfer & implementation of action plans.
- Facilitate the transfer of knowledge, shared learnings and develop a WCO knowledge management system through the usage of DigiTRACC
- Plan and coordinate all external consultant activities to ensure proper utilization and benefit to KQ.
- In consultation with IT, create and maintain an effective WCO Intranet Folder to deposit and keep WCO documents
- Ensures effective WCO marketing and communication
- Source case studies and articles for the newsletter
- Facilitate the standardisation of WCO activities across departments
- Assist with identifying & resolving climate risk issues
- Prepare and manage a WCO budget
Job Requirements
- Excellent communication, interpersonal & presentation skills
- Organisational & planning Skills
- Proficiency in the use of IT
- Instructional skills course/TOT.
- Training management course/ Type specific course
- Previous WCO or related experience
- University graduate or Diploma as an added advantage.
Additional Details
- Feedback from the individual Implementation Teams on the level of support provided
- Relevant Training Material customized by end Feb’10.
- DigiTRACC progress – stage 2 across KQ by end March’10
- Improved staff performance, and positive behavior change
- Improved WCO knowledge as judged by the external consultants.
Click here to apply
Closing Date: 21-Feb-2010
Grade: H11
