We are pleased to announce the following vacancy within the Human Resources Division.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Learning & Development Officer
Ref: HR – L&DO – FEB 2010
Reporting to the Principal Learning & Development Officer , the successful candidate will be involved in researching, content development, designing, developing, facilitating & evaluating training and development programs / initiatives.
Key Responsibilities:
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Learning & Development Officer
Ref: HR – L&DO – FEB 2010
Reporting to the Principal Learning & Development Officer , the successful candidate will be involved in researching, content development, designing, developing, facilitating & evaluating training and development programs / initiatives.
Key Responsibilities:
- Develop e-content for Product and Services training to be hosted in Human Resources Learning Management System;
- Deliver learning and development using blended learning systems and methodologies
- Facilitate business related training and other need based interventions for Customer Management, Retail Sales and other employees within the Company;
- Validate learning and development needs based on individual staff Performance and Development Review (PDR), changes in the Business, Technology and Succession Planning;
- Customize Management Development Program (MDP) Courses and other need based general training interventions for Staff;
- Carry out end of training / induction evaluation to asses whether objectives set before were addressed and how the training was delivered;
- Carrying out post training evaluation to evaluate the impact on the actual work performance of the participants trained;
- Monitoring and tracking spend on programs assigned;
- Monitoring, analyzing and reporting on Learning & Development initiatives on a Weekly/Monthly/Quarterly/Annual basis and within SLA;
The ideal candidate should possess the following skills and competencies:
- Degree in Human Resources Management / Management / Administration or similar qualification from a recognized university;
- A Technical Degree with Post-Graduate qualifications in Human Resources Management
- 4 years post-graduation experience with 2 years demonstrated experience in training facilitation;
- Working experience in general and e-content development in a dynamic environment
- Certified designing and facilitating training with advanced presentation skills;
- Ability to execute facilitation process from analyzing individual or group training needs, defining development plans and training material;
- Ability to manipulate data to generate training reports weekly, monthly, quarterly & annually;
- Good communication, interpersonal and time management skills;
- Proactive, confident, energetic and ability to work under pressure;
- A team player with a pleasant outgoing personality with empathy and resilience.
All applications must be delivered on or before Wednesday, 3rd March 2010.
The Senior Manager – Talent Acquisition,
Safaricom Limited.
Via email to: hr @ safaricom.co.ke
