Position:Administrative Assistant
Reporting to: Head of Human Resources
Supervises: None
Position Summary:
The Administrative Assistant will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of HCC.
Duties and Responsibilities:
The incumbent will be responsible for the following:
Reporting to: Head of Human Resources
Supervises: None
Position Summary:
The Administrative Assistant will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of HCC.
Duties and Responsibilities:
The incumbent will be responsible for the following:
- Receives visitors and ensures respective staff is promptly advised of the arrival of the visitors.
- Ensures visitors are directed to the correct office.
- Receives telephone calls promptly, screens and forwards calls appropriately.
- Provides callers with directions to HCC premises.
- Records and promptly communicate messages to respective staff.
- Maintains the incoming and outgoing mail register for deliveries and postage by receiving and recording mail and ensuring incoming mail is distributed promptly and outgoing mail is despatched promptly.
- Provides general administrative support to the Chief Executive Officer and Directors.
- Maintains staff movement diary and meetings room diaries.
- Maintains a clean and tidy Reception area.
- Organises and coordinates prompt serving and replenishing of beverages for meetings.
Education and experience
- Diploma, preferably in Administration
- Proficiency in MS Office Suite
- Minimum of 2 years experience in a similar role, persons with customer service experience in the service industry will have an added advantage.
Key competencies and attributes:
- Excellent professional telephone skills
- Ability to typing at least 25 wpm
- Exceptional customer service skills
- Ability to maintain confidentiality of Company information
- Maintains a professional personal presentation in keeping with HCC professional image
- Clear neutral accent
To apply for this position please log onto ourwww.horizoncontactcenters.com
Applications should be received on or before Friday 26th February 2010.
Applications should be received on or before Friday 26th February 2010.
