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Wednesday, February 17, 2010

Administrative Assistant: Horizon Contact Centers Ltd Jobs in Kenya


Position:Administrative Assistant
Reporting to: Head of Human Resources
Supervises: None
Position Summary:

The Administrative Assistant will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of HCC.
Duties and Responsibilities:

The incumbent will be responsible for the following:
  • Receives visitors and ensures respective staff is promptly advised of the arrival of the visitors.
  • Ensures visitors are directed to the correct office.
  • Receives telephone calls promptly, screens and forwards calls appropriately.
  • Provides callers with directions to HCC premises.
  • Records and promptly communicate messages to respective staff.
  • Maintains the incoming and outgoing mail register for deliveries and postage by receiving and recording mail and ensuring incoming mail is distributed promptly and outgoing mail is despatched promptly.
  • Provides general administrative support to the Chief Executive Officer and Directors.
  • Maintains staff movement diary and meetings room diaries.
  • Maintains a clean and tidy Reception area.
  • Organises and coordinates prompt serving and replenishing of beverages for meetings.
Education and experience
  • Diploma, preferably in Administration
  • Proficiency in MS Office Suite
  • Minimum of 2 years experience in a similar role, persons with customer service experience in the service industry will have an added advantage.
Key competencies and attributes:
  • Excellent professional telephone skills
  • Ability to typing at least 25 wpm
  • Exceptional customer service skills
  • Ability to maintain confidentiality of Company information
  • Maintains a professional personal presentation in keeping with HCC professional image
  • Clear neutral accent
To apply for this position please log onto ourwww.horizoncontactcenters.com 

Applications should be received on or before Friday 26th February 2010.

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