REGIONAL MANAGER:

Our client is an international training solutions provider that offers end-to-end learning and skill-building
solutions that impact business performance through enhanced employee productivity, customer profitability
and effective talent transformation. With the company expanding to several countries in Africa.
1. REGIONAL MANAGER:
The position will be responsible for ensuring that the training requirements for the region for both sales and
service are met as per the training needs identified. They will also act as a key contact between the central
team and regional training resources.
Main Responsibilities:
The candidate will be expected to carry out responsibilities in line with their job title. These responsibilities
include:
1. Giving strategic direction to the training needs of a region.
· Utilizing in-depth understanding of the core purpose of training at regional level and devise training
strategy accordingly.
· Closely collaborating with business at the regional as well as the local operating country level so that
both the sides are on the same platform in identifying and addressing training needs.
· Managing manpower challenges of the organization based on an understanding of the region and
design the training calendar accordingly
· Reviewing existing strategies on periodic basis to make changes and modifications as and when
necessary.
· Acting as the Company representative at the Regional level.
2. Effective training execution at the Regional level.
· Responsible for effective and seamless implementation of the training plan at regional level.
· Working along with the Sales and CS Practice head to finalize the content and training execution
guidelines.
· Working in alignment with the Regional training team of the client to design, plan and execute
training effectively.
· Analyzing the regional training reports and tracking the progress made through training interventions.
· Identifying areas of further improvement through delivery, content modification or training design.
· Responsible for the number of Training man days in accordance to the training calendar and agreed
upon at each Operating country as well as budgets, cost and profit.
· Responsible for establishing a Management Information System for the region handled.
3. Performance, people and process management.
· Responsible for performance and growth of the people reporting into him through skill enhancement
by putting them through training workshops.
· Creating growth channels for his team members and hand hold them in their endeavors from time to
time.
· Creating and audit the processes followed at each Operating Country within the region to ensure that
there are no gaps and process is complied to.
· Managing Reward and Recognition at the Regional level
4. Strategizing the training needs at the Operating Country as well as the Regional level.
5. Finalizing the training calendar at the Operating Country and the Regional level
6. Skill Building of CS and sales trainers in the region.
7. Deciding on the Reward & Recognition Program
8. Finalizing on the content along with the CS and Sales Practice Head
Minimum Requirements:
The successful candidate should possess the following:
· Relevant Post Graduate/MBA Degree
· Total experience of more than 8 years of handling operations or training in a medium to a large sized
organization preferably in a telecom/FMCG industry.
· Expert in MS - Office
The successful candidate should also possess the following personal attributes:
· Strong Communication Skills – Both written and spoken
· People’s person who has the ability to create bonds easily and quickly
· Good Presentation Skills
· Execution and Operational Expertise
· Ability to engage and build relations with multiple stakeholders, including trainers, L&D managers and
others

Interested candidates should send their application letters and detailed CV by email ONLY to:
recruitkenya@kimberly-ryan.net
by 20th October 2010. Please note that ONLY shortlisted candidates will be
contacted.

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