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Wednesday, October 13, 2010

Manager, Alternative Channels

Consolidated Bank seeks to recruit competent and highly motivated individuals for the following position
Reporting to the Head of Retail & SME, the successful candidate will be responsible for developing alternative delivery channels to support business growth.

Key Responsibilities
* Develop overall strategy for alternative channels to support business growth.
* Develop new alternative channels utilization; manage related end-to-end processes and implementation of new services.
* Responsible for supporting and developing ATM, Self-Service and SMS banking services and any other technology based channels to improve operational efficiency and maximize customer satisfaction.
* Responsible for the setup and management of Agent Banking and Mobile Banking.
* Develop a high performing team to support business growth.

Qualifications & Competencies
* Holder of Bachelors degree in a business related field.
* Professional qualifications in Sales & Marketing will be an added advantage.
* Five (5) years working experience in business development preferably in a banking environment.
* Have strong communication skills and an ability to work with diverse teams.
* Be innovative and self-driven with a strong commercial orientation.
Interested and suitably qualified individuals should forward their applications, enclosing copies of their academic and professional certificates, detailed CV indicating work experience, daytime contacts and addresses of 3 professionally relevant referees to reach the undersigned by Friday, 22nd October 2010.

Only short listed candidates will be contacted.

The Head of Human Resources
Consolidated Bank of Kenya Ltd
P.O. Box 51133 - 00200
Nairobi

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