Branch Managers

Summary:
Reporting to the Head of Retail & SME Banking, the position will be responsible for providing operational support on credit issues and assume accountability for the business credit applications, development and follow up with Relationship Managers and Credit Department.
Description:

·Laying strategies to develop and increase sales volumes while enforcing compliance to the Bank’s policies, procedures and work instructions including regulatory requirements.
·Carry out and oversee general administrative, operational and HR duties in the Branch including managing staff on KYC/AML Policies.
·Manage operational risk for the branch to prevent losses and other associated risks
·Market the Bank’s products to ensure growth in the Asset and Liability book.
·Ensure excellent customer service by continuously reviewing and maintaining efficient and customer focused processes.
·Implementation of plans for customer retention and effective delivery of products and services to existing business customers.
·Identifying opportunities for selling and cross-selling of the Bank’s products to customize our market share.
·Developing and implementing sales plans/activities to acquire profitable business relationships between the Bank and its customers.
·Maintaining existing client relationships, attending to client’s needs and managing their expectations.
·Proactively managing costs by monitoring expenditure against productivity and budgets
·Providing leadership and guidance to the Branch staff including their development and welfare.

In line with the sales approach the Bank has taken up, the Branch Manager position has been enhanced to focus more on sales. The objectives have been set at 80% on sales and 20% on operations management.
Requirements:
·A Bachelor of Commerce, Finance or Accounting degree from a recognized university.
·Professional qualification - Diploma in Banking (AKIB)
·Holders of CPA (K), CPS, CFA, CISA will have an added advantage.
·Minimum seven years banking experience, with at least three years working experience in senior positions in retail/corporate relationship management and branch management.

How to apply
Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Friday 22nd October 2010.

Adept Systems
MANAGEMENT CONSULTANTS
P O Box 6416, Nairobi, GPO 00100
Web: www.adeptsys.biz

Only short listed candidates will be contacted. Please note that we do not charge fees for receiving or processing job applications.

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