1. Operations Manager
2. Customer Care Representative
3. Radio Controllers
4. Investigation Officer
5. Technicians
6. Workshop Manager
Securex Agencies is ISO certified and a leading provider of security solutions in the East Africa Region.
We are seeking suitably qualified and experienced individuals to fill the following vacancies in our Nairobi Office: -
Operations Manager
Main Duties and Responsibilities
Management of a large guard force and alarms administration
Organizing tasks and overseeing effective supervision
Visit incident scenes, investigation and compilation of detailed reports
Conduct security surveys and design appropriate assignment instructions
Carrying out intelligence threat assessment
Client liaison
Coordinating with law enforcement agencies in solving crime
Requirements
University graduate preferably in social sciences.
Diploma in security management will be an added advantage
Security background preferably in the disciplined forces at a senior level with not less than 10 years experience
Proven experience in organizational and administrative duties
Be computer literate
Have good communication and report writing skills
Have good leadership and decision making skills.
Ability to motivate and willing to work for long hours
Customer Care Representative
Main duties and Responsibilities
Carry out regular client visits to establish level of customer satisfaction and address concerns raised
Carry out customer’s opinion surveys, analyze data collected and prepare monthly reports.
Maintenance of customers visits schedules and account resolution records
Prepare, deliver and collect signed service contracts from clients
Update customer data and maintain client files.
Identify opportunities to cross and up sell to existing clients
Build and Maintain Customer Relationship with various clienteles.
Timely response to clients’ queries.
Requirements
University graduate preferably in social sciences
3 years sales experience in a similar organization
Results oriented individual willing to work long hours
Be computer literate
Have good communication skills
Radio Controllers
Main Duties and Responsibilities
Manning a busy radio communication Control Room
Appropriate dispatch of alarm response teams and record movement
Logging of alarm communication
Client liaison and maintaining detailed report entries in the OB
Requirements
Education: University graduate or a diploma in information technology
Previous experience in a busy communication centre
Excellent communication, listening skills and keen eyes for details.
Ability to motivate and willing to work for long hours without supervision.
Investigation Officer
Minimum Requirements
University graduate preferably in criminology specializing in forensic investigations.
Security background preferably in the disciplined forces at a senior level with not less than 5 years experience
Proven experience in investigating fraud and attending to scenes of crime and preparing appropriate reports
Proven experience dealing with the Police and other security agents on various investigations
Technicians
To carry out surveys for installation of electronic security systems.
To carry out installation, service and maintenance of electronic security systems.
To handle technical complaints from clients.
To prepare detailed technical report after attending incident scenes
Minimum Requirements
Diploma in Electronic Engineering or Telecommunication
3 years experience in a similar position
Excellent communication and grooming skills
Ability to quickly adapt to a demanding environment
Current driving and motorcycle license will be an added advantage
Workshop Manager
Main Duties and Responsibilities
Routine inspection and maintenance of the fleet of vehicles
Prepare, co-ordinate and manage vehicle fleet budget
Assist in the recruitment and duty assignment of mechanics
Ensure all vehicles are serviced as per schedule
Ensure that vehicles are kept clean and in good state of repair
Liaising with the purchasing department and advising on purchases of appropriate spare parts
Assessment of accident damage costs and dealing with insurance claims
Requirements
University graduate preferably in Mechanical Engineering. Holders of a higher National Diploma in Automotive Engineering will also be considered
10 years experience in a busy workshop
Be computer literate
Have good communication and presentation skills
Posses a clean and valid driving license and willing to work for long hours
Qualified and interested candidates should email their applications together with a detailed CV a recent photo, details of their current position and remuneration to The Human Resources Managerjobs@securex.co.ke by not later than 10th December 2010.
Securex is an equal opportunity employer and only shortlisted candidates will be contacted.
Saturday, December 4, 2010
Securex Agencies Jobs in Kenya
