Quality improvement manager

QUALITY IMPROVEMENT MANAGER (2) - REF/QIM/NEP/12/2010
Reporting to the Deputy Director, the incumbent will provide technical leadership and direction in
the area of Quality Improvement for the USAID-funded APHIA II NEP project in Kenya. Working
closely with other team leaders and key stakeholders, s/he will provide guidance in the
development of program strategies and approaches to assure and improve the quality of HIV, MCH,
RH/FP, TB and related services and reduce barriers to access and utilization of health services by
the community. The Quality Improvement Manager will work with the Deputy Director and other
senior program staff in the sub-region to ensure overall program integrity and to contribute to the
reporting and coordination of activities as required.
The positions will be located in Isiolo and Lodwar.
Key Responsibilities
• Builds capacity and provides ongoing technical assistance to the Program staff and district
GOK teams and other Implementing Partners in the implementation of Quality Improvement
(QI) and Performance Improvement (PI) approaches and tools
• Guides the Project and sub-regional GOK teams in implementation of community-driven QI
approaches to strengthen links between community members and facilities and engage
community groups in exploring barriers and solutions to HIV/AIDS, MCH, RH/FP, TB
services
• Develops/adapts and guides in the implementation of appropriate QI/PI and Supportive
Supervision (SS) systems and models by the project to ensure provision of integrated and
accessible HIV/AIDS, TB, RH/FP services in line with national and international guidelines
and systems
• Conducts and/or coordinates QI and PI technical trainings supported by APHIAplus
• Ensures documentation and wide dissemination of new initiatives and application of best
practices in QI/PI by APHIAplus Northern Arid Lands.
• Monitors and assists in the evaluation of QI, PI and supportive supervision activities
• Organizes and/or participates in operations research related to QI, PI and SS
• Coordinates the implementation of staff development programs, in close liaison with staff
supervisors and relevant APHIAplus partner HR Managers.
• Participates as a key project staff and member of the sub-regional project management team
• Oversees the planning of short-term technical assistance related to quality improvement
activities.
• Regularly travels to the program’s target regions to provide supervision, monitor progress
and provide follow-up technical assistance on QI, PI and SS activities.
• Contributes to project budgets, reports, work plans, and other activities as assigned
• Represents the project at relevant stakeholders’ forums and technical working groups
Experience & Qualifications
• A Bachelor’s Degree in clinical services, public health, or related field. Possession of a
relevant Masters degree will be an added advantage.
• Relevant training in Quality assurance/quality improvement of health services.
• At least 3 or more years experience in development and improvement of programs
addressing quality and performance improvement, management capacity, and sustainability
of health care programs.
• Experience in conducting training in the area of quality/performance improvement and
supportive supervision for health services.
• Demonstrated experience developing technical tools in HIV/AIDS and/or RH/FP (training,
job aids, supervision tools, research questionnaires, evaluation reports)
• Up-to-date knowledge of technical guidelines and best practices in primary HIV prevention,
PMTCT, ART services, counseling and testing, TB/HIV, MCH/RH/FP and RH/HIV integration.
• Experience working with international organizations and donors in Kenya will be an added
advantage.
• Excellent verbal and written communications skills in English and Swahili, including the
capacity to prepare and deliver formal presentations on programs and results.
• Good logistical, planning and coordination skills.
• Ability to work with other technical professionals, experts, and national staff from the public
sector and NGO/CBO organizations and to develop networks.
• Able to work under pressure
• Demonstrates adaptability and flexibility in all aspects of working.
If your background, experience and competencies match the above specifications please send your
detailed CV indicating daytime telephone numbers, address and the names of three referees to the
address below not later than December 17, 2010, quoting the position reference:
Email: jobskenya@intrahealth.org

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