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Tuesday, June 8, 2010

BRANCH MANAGER – ELDORET & MOMBASA


A 28 year old General Insurance company. Has a well established market in Motor, property, Employee Injury, Engineering, Industrial, Liability and personal insurances segments.

RESPONSIBILITY.
To direct, promote, and coordinate the operations of the business in a manner that will optimize the company efficiency and help the company achieve its goals. It also involves monitoring day to day activities, company performance, business development, profitability, sales, service, reporting and other duties as assigned by the General Manager. To grow the Company’s business by bringing new customers/ intermediaries  through diligent execution of the business plan and adhering to the process laid down.

                Management

·         Effective execution of strategy determined by management.
·         Work with/and manage teams to deliver solutions through effective implementation of plans, operational policies and procedures.
·         Ensure the efficient and effective use of implemented policies and procedures.
·         Setting up systems and processes for the branch in line with company standards.
·         Manage overall branch responsibilities.
·         Ensures that the branch is functioning according to the plan which was determined by the top management.
·         Ensure that appropriate and integrated information is made available for smooth working of various departments.
·         Analyze the performance of branch and find ways to maximize the efficiency.
·         Maintain good relations with employees and external parties.
·         Perform auditing of the branch on monthly basis.
·         Ensure that branch reports are sent to management on daily/Weekly/ monthly basis
·         Work with management team to enhance overall business strategic direction, market share, profitability and growth
Customer Servicing
·         Ensure excellent customer relations with key clients
·         Ensure complete understanding of Company service offerings and knowledge of external industry practices with a focus on continuous improvement.
·         Issuance of policies/ endorsements and settlement of claims within timelines

Business Development
·         Develop innovative business strategies and solutions towards enhancing the branch.  
·         Review sales on a regular basis.
·         Achieve sales targets and drive sales.
·         Develop and strategize yearly marketing plan and ensure timely implementation.
·         Ensure that various sales/ business development activities are carried out as per the company directions.
·         Ensure that a cumulative sales report and other departmental reports are sent to management on daily/Weekly/ monthly basis
Finance and Accounts
·         Plan for the future financing needs in areas where it is required and seek approval from management.
·         Ensure the branch follows the budgetary limits and cost control measures are implemented efficiently on regular basis.
·         Ensures the revenue related documents for each department is appropriate as per the company requirements.
·         Manage cash flow and banking
Administration
·         Review the various miscellaneous expenses of the branch and crosscheck it against the budget allocated.
·         Develop and implement branch and operational policies and procedures.
·         Perform auditing of the branch efficiency on monthly basis.
·         Review the performance of staff and conduct appraisal on bi-annual basis.
Measure the cost and service effectiveness against predetermined benchmarks.

KEY COMPETENCE
·         Excellent, proven interpersonal, verbal and written communications skills.
·         Proven ability to cope with conflict, stress and crisis situations.
·         Effective problem-solving and mediation skills.
·         Excellent analytical, planning, management and reporting skills.
·         Knowledge of revenue management and marketing strategies.
·         Financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning.
·         Effective decision-making skills; can choose a course of action amongst options involving uncertainty or risk.
·         Ability to effectively manage productivity and staff strategically.
·         Strong leadership and team building skills.
·         Must be autonomous, hands-on, and proactive.
Must possess unquestionable ethical standards

KEY QUALIFICATIONS.
·         B.Com.
·         MBA Marketing
o   ACII
·         In depth knowledge of Insurance technical subjects
·         Command over Marketing  Management
·         Underwriting and claims
·         MS Office, Internet

·         Proven skills in business, sales, marketing and financial management.
·         Demonstrated ability to manage and supervise a staff team.
·         Demonstrated ability to multi-task and work in a fast-paced environment.
·          
Proficiency with office computer equipment and software
Candidates should have a minimum of 2 years experience in similar position, preferably sales within an insurance company, Total experience in sales 8-10 years.

SEND CV’S ONLY TO monica@myjobseye.com and mycv@myjobseye.com

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