An upcoming Five-Star Hotel within Nairobi is recruiting for an Operations Manager to join a team of professionals in the delivery of its mission strategy and ensure operational efficiency.
Reporting to the Chief Executive, the Operations Manager will be responsible
for multiple operational units to ensure organization profitability, run operational
reports, hold meetings, and ensure performance is above par.
He/She will be expected to be highly organized and creative in establishing systems that
effectively market and run each unit.
The Operations Manager is expected to oversee aspects of the hotel operations including: guest relations, front desk, housekeeping, F & B (Restaurant, Bar and Banqueting), team building, and staff development.
The individual will oversee departmental heads and work directly with clients to ensure optimal performance and customer satisfaction.
The incumbent must be a team player whose enthusiasm and dedication to the company must be the example of which the entire team follows.
This position is one that requires a lot of attention and a good amount of dedication of time.
Required Qualifications and Experience
Reporting to the Chief Executive, the Operations Manager will be responsible
for multiple operational units to ensure organization profitability, run operational
reports, hold meetings, and ensure performance is above par.
He/She will be expected to be highly organized and creative in establishing systems that
effectively market and run each unit.
The Operations Manager is expected to oversee aspects of the hotel operations including: guest relations, front desk, housekeeping, F & B (Restaurant, Bar and Banqueting), team building, and staff development.
The individual will oversee departmental heads and work directly with clients to ensure optimal performance and customer satisfaction.
The incumbent must be a team player whose enthusiasm and dedication to the company must be the example of which the entire team follows.
This position is one that requires a lot of attention and a good amount of dedication of time.
Required Qualifications and Experience
- A graduate in F & B Management and/or Hotel Management from a recognized training institution
- Has been in charge of F & B Sales & Service (Restaurant, Bar and Banqueting), Front Office, and Housekeeping & Laundry Operations.
- Has at least 10 years experience in F&B and Hotel Management with proven track records in five star hotels.
- Have a strong F & B production and service and administrative background.
- Has proper training on quality controls and is a problem solver.
- A trainer, leader and team player.
- Integrative purchasing knowledge.
- Experienced in cost and expense controls and is adaptable to challenging environments, including realizing rationalization opportunities.
- Determined in achieving set targets and budget controls.
- Firmness in all aspects of labor and other laws of the country.
How to Apply
Send your application letter including current CV, salary details & history, three referees, day telephone & e-mail address to:
DNA/322,
P.O. Box 49010, GPO
Nairobi
or drop your application at Nation Centre, Kimathi Street.
Applications closing date is Friday July 31, 2009.
Only short listed candidates will be contacted for interviews.
