As a world leading company in food processing and packaging, Tetra Pak’s motto “PROTECTS WHAT’S GOOD” TM reflects the philosophy upon which we conduct our business in order to make food safe and available, everywhere.
Operating in more than 165 markets with over 20,000 employees, Tetra Pak believes in responsible industry leadership, creating profitable growth in harmony with good corporate citizenship and a sustainable approach to business.
We work closely with our suppliers and customers on preferred processing and packaging solutions to provide convenient, innovative and environmentally sound products to millions of people worldwide.
Field Service Engineer
The duties of this job require a very high degree of specialized expertise and skill in maintaining established standards of quality and accuracy. Drive, determination and a self disciplined approach to achieving results are necessary.
The job environment is structured and job expectations are clear. The job requires specialized technical problem solving, ingenuity, integrity and quality within approved organizational
systems and technology.
Scope of the job
The jobholder, who will report to the Field Service Manager, will work directly with customers on maximizing system performance of all packaging and processing equipment installed base through our Technical Sales and Services (TSS) portfolio offerings.
He /she will also support the growth of the processing business in partnership with the sales team on existing installed base and project execution during project installation phase and implementation.
Main Responsibilities
Install, commission, and automate processing equipment
Install commission and automate packaging equipment
De- installation of processing, packaging and Distribution Equipment system
Troubles-shoot and resolve machine and equipment malfunctions
Carry out planned and breakdown maintenance service on processing and filling machines both locally and abroad
Audit customer equipment and recommend corrective measures such as replacement of worn out parts
Carry out machine upgrades to match technological changes
Trouble- shoot problems at customers’ premises as regards product spoilage and packaging material complaints
Initiate sales of equipment and equipment spare parts to customers
Train customers’ technical personnel and machine operators on the use of Tetra Pak equipment and general dairy technology-during installation, basic operation instructions
Train Field Service Quality Assurance personnel on quality assurance (on the job)
De- install processing, packaging and Distribution Equipment system
Experience
3-5 years experience in mechanical and electrical and/or maintenance of processing equipment and other related capital equipment maintenance
Involving all levels of complexity including trouble shooting of the above
Knowledge of PLC programming and electrical trouble shooting is necessary
Work experience in a liquid food, chemical, beverage or brewery processing systems installation and service (will be an added advantage)
Qualifications
Bachelors Degree in Mechanical or Electrical Engineering
Computer Knowledge with practical use of MS Word, MS PowerPoint and Excel
Core Competencies, Skills & Abilities
Analytical and problem solving skills
Excellent technical/technological skills
Detail oriented
Self-starter
Customer oriented
Results oriented & good team player
If you think you match the above requirements, please send us your application with an Up-to-date curriculum vitae, Citing your current remuneration package, to:
The Human Resources Manager,
Tetra Pak Limited
P.O.Box 78340, 00507,
Nairobi
or email address: recruit.ke@tetrapak.com to reach us on or before 26th November 2010.
Any incidence of canvassing will lead to a candidate’s disqualification.
Only Short-listed Candidates will be contacted.
Tetra Pak is an Equal Opportunity Employer
