Essential Functions:
The System Administrator (SA) is responsible for effective provisioning, installation / configuration, operation, and maintenance of systems hardware and software and related infrastructure.
This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners.
This individual will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology.
These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions.
Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.
This individual is accountable for the following systems: Windows systems, Goldmine CRM, Brokerage MIS, MS Exchange, Windows and Application systems that support service management; Responsibilities on these systems include SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.
Working Conditions/Physical Effort:
Responsibilities sometimes require working outside office hours and weekends, sometimes with little or no advanced notice.
Knowledge/Skills:
* Bachelor (4-year) degree, with a technical major, such as engineering or computer science.
* Systems Administration/System Engineer certification in Microsoft.
* Systems development/programming : Visual Studio, FoxPro, PHP, HTML, MS SQL, and DBASE, Crystal Reports
Other Skills required
* Trouble shooting & Problem solving
* Effective communication
* Analytical & Report writing skills
* Project management
SA Engineering and Provisioning
* Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
* Install and configure systems such as supports Brokerage MIS applications, CRM, Exchange, Windows Servers and Client operating systems.
* Develop and maintain installation and configuration procedures.
* Contribute to and maintain system standards.
* Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
Operations and Support
* Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
* Perform regular security monitoring to identify any possible intrusions.
* Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
* Perform regular file archival and purge as necessary.
* Create, change, and delete user accounts per request.
* Provide Tier III/other support per request from various branches. Investigate and troubleshoot issues.
* Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
* Troubleshoot and monitor Network infrastructure such as Firewalls, Switches, Routers, Network Servers. Web servers and VPNs links.
* Developing applications for purposes of data collection, reporting, process automation with current existing systems.
Maintenance
* Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
* Upgrade and configure system software that supports MIS infrastructure applications or legacy applications per project or operational needs.
* Maintain operational, configuration, or other procedures.
* Perform periodic performance reporting to support capacity planning.
* Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
* Server room and housekeeping.
Interested applicants are requested to send their applications & detailed CV (Strictly Email only)indicating current salary and benefit history with 3 references including current employer, copies of certificates and any other testimonials on or Before 5th Nov, 2010 to:
IT Administrator,
Lifecare International,
Nairobi.
hr@lifecareinternational.co.ke
Tuesday, November 2, 2010
System Administrator - Lifecare International Insurance Brokers Job Nairobi
