KDN Fiber Optic Technician Job in Kenya

KDN, the fastest growing and leading Infrastructure Company is seeking to recruit qualified, competent, dynamic and committed candidate to fill the following vacancy:

Position: Fiber Optic Technician
Reporting to: Manager- Fiber Transmission Department
Stations: Nairobi, Western, & Central Regions
Duration: Permanent
Brief Description:

The Fiber Optic technician will be involved in Fiber optic cable splicing i.e. by fusion splicing technique, Fiber Optic testing with OTDR, laser source and power meter, Preparation of hard and soft copy documentation of the KDN fiber backbone and metro network on new sites and maintenance depending on the scope of operation.

Responsibilities:

The Fiber Optic technician will be involved in :-
Splicing of fiber sites/ links
Testing of fiber sites/ links
Troubleshooting of Fiber optic links in case of fault
Documentation/Report generation of work done.
Inspect/check fiber routes/Hub sites as preventive maintenance
Performance Indicators
Connect sites within 4 hours and relay feedback to the team
Able to analysis OTDR traces and Generate a report as soon as a site is active
Ensure that all sites attended to are left clean
Generate documentation of sites within 12 hours from the implementation period.
Ensures that all sites attended to are clearly labeled
Save any report/documentation/traces for future reference in the recommended format
Be able to locate faults and mobilize resources within minimal time to counter the fault
be able to restore links within 4hrs or less depending on the criticality
Ready to respond to faults at any time (24/7/365)
Desired Experience;
Proficiency in Fiber Cable Termination with Connectors.
Testing for improved performance
Well versed in using Fusion Splicing Machine Technique
Must have Fiber Optic Splicing & Terminating Experience
Good knowledge of using FO troubleshooting tools like OTDR, Mass Fusion Splicing, etc.
Troubleshooting fiber optics, electrical circuitry/related to telecom industry
Performing fiber optic splicing, cutting, assembly and testing of cables
In-depth knowledge of assembly and alignment of optical, mechanical and electrical components into sub-assemblies.
Diagnoses, troubleshoots and repairs customer and network troubles. Removes and replaces defective modules, tracks spares and ensures repair.
Applications should be done through to hr@kdn.co.ke OR CV’s dropped at our offices, Parkside Towers, Mombasa road, 7th Floor.

Attention Human resource Manager

Deadline: 19th November 2010

Safaricom Systems Engineer

We are pleased to announce the following vacancy in the Safaricom Business Technical department within the Technical Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Systems Engineer
Ref: TECHNICAL_SE_October 2010

Reporting to the Senior Manager-IP Services and Solutions the holder of the position will be responsible for research, planning, designing and implementation of systems in a multi-vendor environment.

Key Responsibilities

* Planning and implementation of ISP systems such as, but not limited to DNS servers, Email infrastructure, AAA servers in a Unix centric environment;
* Planning and implementation of network management and monitoring systems.
* Planning and implementation of mission critical database systems in clustered environments.
* Performance tuning on server systems to ensure optimal performance.
* Carry out server and network systems backups.
* Plan, develop, and implement security policies across multiple platforms;
* Direct and manage complex systems project development from beginning to end;
* Development of scripts to automate common systems administration tasks.
* Conduct research and development to improve on existing systems/products as well as introduce innovative systems/products.
* Reporting on systems utilization and plan for necessary upgrades.
* System Documentation

Minimum requirements

* B.Sc Computer Science, Information Systems, Electrical/Computer Engineering;
* 3+ years experience in managing UNIX-centric Server based systems in ISP/Telecoms environment
* Strong experience in database systems (Oracle, mySQL and MS SQL)
* Strong experience in designing and implementing of complex systems;
* Strong working knowledge of scripting technologies e.g. Perl/Shell/Python;
* CCNA/CCDA/VCP/RHCE preferred;
* Excellent in technical project management;
* Experience in virtualized environments and storage systems is desired.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is 25th October 2010.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to: hr@safaricom.co.ke

Technical Sales Executive (Technical Services).

Location: Nairobi, Kenya
Employment Type: Full-Time
Symphony is a large and well-established IT company in East Africa involved in the delivery of IT solutions to businesses and governments in areas of IT Consultancy, IT Training & Education, IT Business Solutions, IT Infrastructure, (hardware, software & Networking, UPSs etc) and Maintenance Services.
Symphony is looking to recruit a Technical Sales Executive (Technical Services).
Description:

THE POSITION
TECHNICAL SALES EXECUTIVE - TECHNICAL SERVICES
Reporting to the Senior Business Manager-Technical Services the successful candidate will be responsible for,

* Management of clients’ contract accounts
* Aggressive acquisition of new clients while retaining the existing clients.
* Conducting comprehensive customer needs assessment s.
* Maintaining knowledge of competitors.
* Maintaining ongoing relationships with the present clients.
* Contributing to tender project proposal development.
* Meeting sales target.

Requirements:

Education and Experience
The selected candidates will have the following attributes.

* Bachelors degree in Electronics Engineering/IT/BBIT/Computer science
* Directly related previous work experience (2 year + sales experience required).
* Good knowledge and understanding of infrastructure solutions and services
* Experience in writing pre qualification tenders will be an added advantage.
* Diploma in Sales will be an added advantage

How to apply
If you believe you have what it takes to handle this challenging position, kindly apply preferably by email), indicating the position applied for, with a short covering note on your suitability, CV (not more than 2 pages) with copies of relevant certifications to reach the Director – Human Resources, not later than 29th September 2010.

Business Development Manager

Location: Nairobi, Kenya
Employment Type: Full-Time
SYMPHONY is the largest IT Solution firm in East and Central African region, representing premium hardware and software and service brands.
Symphony is looking for an individual to join our dynamic team, in the following position:
BUSINESS DEVELOPMENT MANAGER – Business Software Solutions
Reporting to the Senior Manager Business Software Solutions, the Business development Manager will be involved in;
Description:

* Developing new business for software solutions and services.
* Managing existing software solutions customers and generating new business within.
* Identifying and fulfilling the market demands for new software solutions and other related services.
* Implementing meaningful and pragmatic business plans and ensuring successful realization of such plans.
* Managing Multiple Technical Teams of highly skilled people to deliver the technical projects successfully.
* Providing direction on current technologies and building appropriate capacity to achieve business objectives.

Requirements:

The person must possess the following qualities:

* Be excited by large value sales opportunities that improve customer operations substantially.
* Ability to innovate and pursue such business opportunities.
* Be curious about understanding the complexities of multiple IT platforms, commonly found in the customer base.
* Ability to work under pressure.
* Capable of creating highly effective offer proposals.

Education and Experience
The ideal candidate for this position should have;

* Degree in Computer Science/ Information Technology.
* At least 8 years relevant experience with at least 5 years in a managerial role.
* Aproven track record in target oriented selling.
* Excellent technical writing skills.
* Strong oral and written skills.

How to apply
If you believe you have what it takes to handle this challenging position, kindly apply preferably by email, indicating the position applied for, with a short covering note on your suitability, CV (not more than 2 pages) with copies of relevant certifications to reach the Director – Human Resources, not later than 29th September 2010.

Regional Chief Technical Officer (CTO) for Africa Job Vacancy

Our client, an International Broadcasting Group wishes to fill the position of Regional
Chief Technical Officer (CTO) for Africa.

As Regional CTO you will be part of a Technical Team spanning from the Global Headquarters down to the local subsidiaries in Africa.

In this role your main responsibility will be to take an active part in regional technical operations as well as developing structures and strategies within the Technical Department.

You will head technical feasibility studies, assign technical specifications, engage in negotiations and procurement with vendors and suppliers concerning Digital Broadcasting technology and IT infrastructure for the African region and appoint first line maintenance engineers in the appropriate countries to support you.

Job Profile

* Management of CA System (Conditional access).
* Management of SMS (Subscriber Management System).
* STB management (Set Top Boxes).
* EPG data management.
* Configuration and management of office LAN and VPN connections.

* Holds a Master degree in Computer Science & Electrical Engineering or similar with at least 10 years of experience
* Mandatory Technical skills in Unix, MS Windows Environment, IP Network management (routers, switches, firewalls, etc.), Communication solutions (MPLS, IP-VPN, etc.), Satellite communication (DTH solutions) and Digital broadcasting technology (DVB).
* Meriting Technical Skills in Telecom networks (SDH, PDH, etc.), Video encoding, Radio transmission and MS .NET and Java.

Send your application with a detailed CV with a daytime telephone contact and copies of certificates.

Please also summarize yourself as follows:

* Job Ref.No.
* Your Name
* Current/Past Salary: Year 2009 pm, Year 2010 pm
* Year 2010 Benefits: If house, state market rent, If car state cc.

Send your application by hand, courier, post or email so as to reach us by 7th October 2010.

Mark Job Ref. No. on top left of the envelope.

Send to:

Executive Selections Division,
Manpower Service (K) Ltd,
3rd Floor, Landmark Plaza,
Directly Opposite Nairobi Hospital Entrance,
P.O. Box 50736 – 00200,
Nairobi.

Email: recruit@manpowerkenya.com.

BB Tx Planning Engineer – Safaricom Jobs in Kenya

We are pleased to announce the following vacancy in the Core Network Planning and Engineering within the Technical Division.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
BB Tx Planning Engineer
Ref: TECHNICAL_BBTPE_SEPTEMBER 2010
Reporting to the Senior Manager-Transport Network Planning and Support, the holder of the position will be responsible for modeling, planning, designing, optimization and project management of reliable transmission network systems in support of timely backbone transmission requirements.
Key Responsibilities
· Modeling and planning of transmission/transport systems network and respective capacity planning and analysis;

· Take a lead role in the development and application of packet and cell based transport in the Safaricom network;
· Project management of transmission/transport projects from inception to handover and the management of transmission systems/equipment suppliers;
· Ensure equipment, space and power availability for planned systems;
· Liaise with implementation department during site surveys and visits to ensure timely project completion in accordance to set timeframes;
· Approval of transmission/transport designs and plans for required bandwidth for projects from leased transmission capacity vendors;
· Perform transmission trials, systems parameters checks and evaluation and subsequent recommendations for approval and adoption of new equipment, systems and technologies into the network;
Minimum requirements
· Degree in Electrical and Electronics Engineering;
· 3 years experience in a telecommunications environment of which 1 year must have been involved in installations /commissioning and planning of major telecommunications projects especially in the transmission field;
· Analytical, trouble shooting and problem solving skills;
· Good communication and interpersonal skills;
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.
The deadline for application is 27th September 2010.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to: hr@safaricom.co.ke

BB Tx Planning Engineer - Safaricom

We are pleased to announce the following vacancy in the Core Network Planning and Engineering within the Technical Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

BB Tx Planning Engineer

Ref: TECHNICAL_BBTPE_SEPTEMBER 2010

Reporting to the Senior Manager-Transport Network Planning and Support, the holder of the position will be responsible for modeling, planning, designing, optimization and project management of reliable transmission network systems in support of timely backbone transmission requirements.

Key Responsibilities

• Modeling and planning of transmission/transport systems network and respective capacity planning and analysis;
• Take a lead role in the development and application of packet and cell based transport in the Safaricom network;
• Project management of transmission/transport projects from inception to handover and the management of transmission systems/equipment suppliers;
• Ensure equipment, space and power availability for planned systems;
• Liaise with implementation department during site surveys and visits to ensure timely project completion in accordance to set timeframes;
• Approval of transmission/transport designs and plans for required bandwidth for projects from leased transmission capacity vendors;
• Perform transmission trials, systems parameters checks and evaluation and subsequent recommendations for approval and adoption of new equipment, systems and technologies into the network;

Minimum requirements
• Degree in Electrical and Electronics Engineering;
• 3 years experience in a telecommunications environment of which 1 year must have been involved in installations /commissioning and planning of major telecommunications projects especially in the transmission field;
• Analytical, trouble shooting and problem solving skills;
• Good communication and interpersonal skills;

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is 27th September 2010.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to: hr@safaricom.co.ke

Safaricom Senior Billing Engineer Job

We are pleased to announce the following vacancy in the IT Business Services Department within the Information Technology Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Senior Billing Engineer
Ref: IT_SBE_SEPT 2010

Reporting to the Senior Manager, Billing, the holder of the position will be responsible for the Billing Services function within IT Business Services Department.

The main duties in this role will include; Change management, System maintenance, System faulting, Process improvement, Bill production and presentation.

Key Responsibilities

• Systems support by ensure rating and billing service availability;
• Change Management - take part in billing software upgrade and configuration changes, including update of the configuration database;
• Implementation of new billing services and system expansion from evaluation of new services to final acceptance;
• Resolve faults on all equipments and services under billing responsibility; Escalate faults to supplier if needed and follow up until resolution;
• System maintenance - perform maintenance routines to ensure all billing systems are up and running at all times;
• Ensure all billing systems are secure;
• Internal and external process improvement;
• Knowledge transfer to first line maintenance.

Minimum requirements

• Degree in Computer Science or Information Technology or Electrical and Electronic Engineering or Telecommunication Engineering.
• At least 3-4 years working experience in IT/Billing function.
• Certification and knowledge of Relational Database Management Systems (e.g. Oracle, MySQL, Informix);
• Certification and knowledge of UNIX based systems (e.g. HP-UX, AIX, Solaris, and Linux);
• Intermediate knowledge/experience in Shell scripting/programming;
• At least 2 years working knowledge of Telecommunications Billing service management, preferably on Oracle BRM (Portal Infranet/Pipeline);
• A working knowledge of service provisioning and fulfillment, mediation, interconnect billing service management preferable in a telecommunications environment is an added advantage.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is 22nd September 2010.

The Senior Manager – Talent Acquisition
Safaricom Limited
Nairobi
Via email to: hr@safaricom.co.ke

Safaricom - Project Manager , Core Network Planning & Support

We are pleased to announce the following vacancy in the Core Network Planning & Support Department within the Technical Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Project Manager - CNPS
Ref: TECHNICAL_PM_SEPT10

Reporting to the Technical Project Manager, the holder of the position will be responsible for planning, execution, monitoring, control and closure of core network projects within time, budget and scope.

Key Responsibilities

• Develop a formal and comprehensive project plan by integrating and documenting project deliverables, acceptance criteria, processes, procedures, risks, and tasks to facilitate project executing, controlling, and closing processes;
• Determine project goals and or product or service deliverables to meet stakeholder expectations;
• Organize tasks to make optimal use of resources and minimize dependencies to avoid delays while allowing for contingency;
• Identifying, analyzing risks, drawing up plans to minimize their impact to the project and monitoring throughout the project;
• Track and report on project status;
• Conduct post implementation review report on the project management success against the stated measures;
• Cultivate and disseminate knowledge of project management best practices and lessons learnt to lead engineers and peers through one-on-one coaching.

Minimum requirements

• Bachelors Degree in a Technical field – Telecommunications, Engineering or Information Technology;
• Project Management Certified – PMP / PMI or equivalent or proven experience in project management;
• Work experience in a technical field to Line Management or Senior Engineer level;
• Experience in managing multiple projects simultaneously; from start to finish; of a 3 – 12 month duration; which have impact across a company in terms of revenue generation and customer delight;
• Good understanding of financial principles, understands financial ratios, can interpret standard financial statements
• Good understanding of regulatory framework for mobile operations particularly in the Kenyan environment.

If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is 20th September 2010.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to:hr@safaricom.co.ke

Zain Kenya Vacancies - Roaming Engineer

Zain Kenya wishes to recruit the position of Roaming Engineer in the Network Division.

Reporting to the Core network Manager, the incumbent shall be responsible for:

1)      Defining the necessary roaming/international indicators and write their technical specifications for adoption

2)      In consultation with Switch Engineers and roaming co-ordinator

3)      Building tools to extract and consolidate roaming/international Data for daily/ weekly and monthly Airtel KPI Reporting.

4)      Analyse Roaming /International KPIs and recommend any underlying anomalies to optimization team.

5)      Keep trends on Roaming link utilisation and recommend additional capacity/Load Balancing.

6)      In coordination with Radio team ensure that roaming corridors KPI are maintained as per Airtel Specification.

7)      In liaison with the Roaming coordinator, monitor and maintain Top 25 international roaming destinations KPI’s as per the Airtel specification.

8)      Monitor and keep trend for in-roamer ASR(answer Seizure ratio),Call-drops and LU(location Update)

9)      Coordinate and find quick resolution of all roaming related(both data and Voice) issues and complaints

10)   Track documented service test before and after network upgrade to ensure normal roaming service are not interrupted and customers are not affected by the upgrades.

Qualifications:

• Diploma in Computer Science or degree in information technology/Telecom Engineering
• 3-5 years of experience in ICT or GSM operation Recruitment & Selection training plus good knowledge of HR concepts

• Introduction to GSM
• Signalling and SS7 Protocols as well as Protocols analyser K12 and K15.
• Ericsson nodes HLR, MSC, GPRS.

• GSMA standards and GSM Roaming principals

Competences

• Transparency and Accountability
• Drive for results
• Innovation and Creativity
• Quality of Decision Making
• Teamwork and Partnering

Interested and qualified candidates are invited to apply for the role by sending an application letter and resume to hr.ke@zain.com

The deadline for applications is Friday 10^th September 2010.

COMPUTER CUM PHOTOCOPY TECHNICIAN – Agumba Computers Ltd, Tanzania

Location: Dar es Salaam

Reporting to: Technical Manager

Agumba Computers Limited is an outstanding IT company in Tanzania with a wide range of IT solutions including Computer Sales, Technical Suport, Networking Technology (LAN & WAN), Web Design, Internet Products, Data Communications and IT Security. The company has three subsidiaries all located in Dar es Salaam with its growing number of staff. The company has the following vacancies that need to be filled by qualified, experienced, committed and self motivated Tanzanians.



Main Duties and Responsibilities

The Duties and Responsibilities of the incumbent include (but not limited to ) the following;

To carry out services, maintenance and repair of customers' equipments both in the workshop and at the site.

• To attend all customer calls for maintenance, service and repairs of printers and copiers and other IT equipments promptly and efficiently.

• To implement all the service and maintenance schedules of the customer and company equipments as directed and set by the Technical Manager.

• To continuously consult 'and advice Technical Manager on all matters pertaining to service and maintenance of printers, copiers and other electronic equipments

• To carry out technical installations implemented by the company which mainly involve but not limited to support activities to customers, service maintenance and repair of office machine

• To act as a technical resources in assisting users to resolve problems with equipments and data, providing a centralized help desk to facilitate exchange of information and advice, implement solutions or notifies outsource providers as reqUired

• Makes hardware and software acquisition recommendations including helping users assess needs and providing justifications for equipment and services

• Troubleshoots problems with computer systems, inclUding troubleshooting hardware and software, network and peripheral equipment problems and make repairs and corrections where required

• Install, assemble and configure computers, monitors, network infrastructure and peripherals such as scanners, printers, and related hardware, pulls cables and rewires or directs the rewiring of cables as required for new installations and reconfiguration

• To carry out any other duties as may be required by the management



Required Qualifications and Competencies;

• Minimum University Degree or Diploma / FTC from a recognized Institution in a relevant profession backed up with practical experience of not less than 3 years in service and repair of computers, photocopy machines, printers and other Electronic Equipments

• Candidate should be creative, energetic, and flexible to work under pressure

• Must be able to work independently with high level of commitment, creative, professionalism and initiative.

• Must be honest, transparent and with high level of integrity

• Must be aged between 25 - 40 years, skilled and conversant with Electronic Equipments.

REMUNERATION

Attractive remuneration and fringe benefits commensurable with qualifications, experience and performance will be offered to the right candidate.

MODE OF APPLICATION

These positions are available immediately and open to all, but ONLY qualified candidates should submit a CV, relevant certificates/testimonials and Cover letter explaining how the experience detailled in the CV P will contribute to the requirements of the position so as to reach the undersigned not later than Friday, 10th September, 2010.

Managing Director, Agumba Computers Ltd, Ushirika Building, 2nd Floor, Lumumba Street, P.O.Box 1480, Dar es Salaam, Tanzania

Only short-listed candidates will be contacted

Telecommunications Engineer - Agumba Computers Ltd, Tanzania

Location: Dar es Salaam

Reporting to : Executive Officer

Agumba Computers Limited is an outstanding IT company in Tanzania with a wide range of IT solutions including Computer Sales, Technical Suport, Networking Technology (LAN & WAN), Web Design, Internet Products, Data Communications and IT Security. The company has three subsidiaries all located in Dar es Salaam with its growing number of staff. The company has the following vacancies that need to be filled by qualified, experienced, committed and self motivated Tanzanians.



Job Summary

Telecommunications Engineer is responsible for Designing, installing, maintaining and supporting computer communication networks. He!She is responsible for inspection, designing, analyzing and repairing any equipment or service related to the field of telecommunications.



Main duties and responsibilities

• To provide ongoing maintenance and support of the existing telecommunications services and equipment while planning and implementing future IT developments

• To handle a team of managed service and network operation center for telecommunication operations

• To troubleshoot equipment and technical problems that can happen in the field or through routine inspections

• To identify, asses and find solutions to the various technical problems together with designing and creating telecommunications systems

• To provide customer support on all telecommunications' issues and concerns

• To install, configure, maintain network services, equipment and devices

• To plan and support network and computing infrastructure

• To undertake routine preventative measures and implementing, maintaining and monitoring network security

• To provide training and technical support for users with varying levels of IT knowledge and competence in the field and within the company

• To ensure that network infrastructure is secure and scaled in line with company business policy

• To be responsible for ensuring that the network has been customized to satisfy customers' needs and wants

• To work closely with key customers to understand their needs and provide appropriate solutions to their business needs

• To manage overall purchasing and billing functions of networking services and equipment

• To perform other duties as may be assigned by your immediate supervisor



Minimum Qualifications

• Bachelor's degree in computer science, Information Technology, Computer Engineering, (CCNA, CCNP) and or other related field

• Good knowledge in Windows server and Iinux servers

• Have full experience in fiber & microwaves link, any wireless communication Wi-Max, 2G/3G, GSM, HSDPA & HSPA.

• 3+ years working experience in a reputable IT organization



Other required skills

• Team player with a high level of dedication and commitment

• Excellent written and verbal communication skills

• Eager to learn new products and technologies

• Analytical and problem solving skills

• Ability to effectively communicate complex technical concepts to non- technical end• users

• Ability to work independently and implement tasks with minimum supervision under the scaled timeframe

REMUNERATION

Attractive remuneration and fringe benefits commensurable with qualifications, experience and performance will be offered to the right candidate.

MODE OF APPLICATION

These positions are available immediately and open to all, but ONLY qualified candidates should submit a CV, relevant certificates/testimonials and Cover letter explaining how the experience detailled in the CV P will contribute to the requirements of the position so as to reach the undersigned not later than Friday, 10th September, 2010.

Managing Director, Agumba Computers Ltd, Ushirika Building, 2nd Floor, Lumumba Street, P.O.Box 1480, Dar es Salaam, Tanzania

Only short-listed candidates will be contacted

Broadband Communication Networks Limited Jobs

We are a telecommunication solution provider whose objective is to provide telecommunication network solutions for mobile network operators, fixed network
operators and large business customers in African region.

To meet our current business goals and objectives, we wish to recruit the following winning team members.

1. Human Resource & Administration Manager

Reporting to the CEO, The Human Resource Manager will be responsible for the effective management of all HR functions and improvement of HR strategies and policies to ensure peaceful industrial relations and enhanced productivity.

The officer will also ensure efficient and effective office administration

Qualifications

• A Bachelors degree and a post graduate diploma in HR management 3 years working experience preferably in the service industry
• Good public Relations and interpersonal skills
• Conversant with Kenya labor laws, regulations, policies and procedures
• Understanding of broad business issues
• Customer focused
• Ability to maintain professionalism
• keeping abreast with emerging trends in HRM
• Excellent computer skills
• Membership to a relevant HR professional body is an added advantage

2. Supply Chain and Logistics Manager

Reporting to the CEO, the Supply Chain Manager will be responsible for the effective management, coordination, and administration of all Supply chain functions

This includes implementation of strategies and policies to ensure smooth delivery of products and services to the ultimate customer. The officer will also ensure efficient and effective logistics management.

Qualifications

• A Bachelors of Commerce degree or equivalent and a diploma in Supply Chain management
• 3 years working experience preferably in the service industry
• Good public Relations and interpersonal skills
• ability to manage budgets
• Customer focused
• Ability to maintain professionalism
• keeping abreast with emerging trends in Procurement best practice.

3. Customer Care Representatives

Reporting to the Network Operation Centre Manager the customer Care representative will be responsible for effective coordination and monitoring of network alarms, planned and events maintenance management, to ensure smooth running of the maintenance and operations department

The right candidate for this job should have at least a Diploma in Information Technology, Electrical Engineering or Business Management with at least 2 years experience.

Should have good interpersonal and communication skills, result oriented and should be able to work with minimum supervision.

4. Power System Technicians

Reporting to the Field Operations Manager the Electrical Technician will be responsible for maintenance and support of generators, air conditioners, controls and other electrical equipment in mobile sites.

The right candidate

• should have at least a Diploma in Electrical/Mechanical/Refrigeration Engineering with at least 3 years experience.
• Should have sound knowledge in maintenance of power infrastructure, be result oriented, must have proven experience from a reputable organization.
• Registration with Engineering Board will be an added advantage.

If you have the above qualifications please apply in confidence including your CV and testimonials to the

Human Resource Manager,
Broadband Communication Networks Limited,
P.O Box 10840-00400 Nairobi

by email to info@broadcom.co.ke

The application should be submitted to reach the organization by 31st August 2010 for Customer care Representative and by 3rd September 2010 for the others.

Only short-listed candidates will be contacted.

Safaricom Area Retail Manager Vacancy

We are pleased to announce the following vacancy within the Retail Sales department in Commercial Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Area Retail Manager
Ref: COM-ARM-AUG02010

Reporting to the Head of Retail Sales, the job holder will be responsible for growing Safaricom Retail Business within the assigned area through sales & business process innovation that will lead to achievement of the area retail sales target as well as achieve the desired customer satisfaction levels.

In addition, the job holder will oversee the effective day to day management of operations in the retail centres within the assigned area and provide leadership and guidance to the respective Retail Centre Managers.

The job holder’s key responsibilities will be to:

• Generate ideas and follow up on their effective execution to ensure achievement of set area targets;
• Drive achievement of set area customer satisfaction target as measured in the CDI through process innovations and staff skill set development;
• Define and implement staff and shop performance indicators and follow up on their measurements;
• Identify and recognize high performance through the laid down processes and procedures;
• Mentor, coach and lead to ensure long term and sustainable high performance;
• Day to day management of staff issues that impact on performance;
• Cash and stock management of all assigned retail centers as per defined business processes.

The ideal candidate should possess the following:

• Degree in a Business discipline and social sciences from a recognized university;
• 6-8 years working experience of which 3 years has to be in Retail Store management in a commercial environment;
• Excellent knowledge of Safaricom products & services;
• Strong leadership skills and be able to analyze and diagnose retail issues;
• Ability to plan, monitor & forecast for resources in all the assigned retail centres, reconcile cash & stock and monitor stock movements;
• Ability to review customer purchasing trends and generate ideas for revenue generation to ensure achievement of set area sales targets;
• Good people management skills and be able to motivate your team to achieve set targets;
• Excellent communication skills with exception interpersonal and report writing skills;
• Highly innovative, creative with excellent analytical and decision making skills.

If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Tuesday, 31st August 2010.

The Senior Manager - Talent Acquisition,
Safaricom Limited.
Via email to:hr@safaricom.co.ke

Kenyaweb Value Added Services (VAS) Manager and Specialist (Technician/programmer), Value Added Services Jobs in Kenya

Kenyaweb Value Added Services (VAS) Manager
The Role 

At Kenyaweb.com, we are on a journey as one of the first Kenya's Internet Service Provider established in early 90’s. Our continued success relies on having the very best talent available in the business market today.

Hence, releasing the potential of our people is at the heart of our growth strategy.

Kenyaweb.com has great expansion plans and we realize there is nothing more valuable than our human resources. The vision at Kenyaweb.com is to be the employer of choice by creating an environment that is capable of attracting, developing and retaining the highest caliper professional team members.

As the Value Added Services (VAS) Manager you are responsible for developing and managing the Kenyaweb.com Value Added Service offerings to be based on market requirements and technology capabilities.

You will be responsible for achieving annual revenue, product performance targets and ensuring that Kenyaweb.com has a competitive edge in this domain.
Requirements:

• Your main responsibility will be to have 2 + years minimum experience:
• Develop, maintain and control specifications for Kenyaweb.com VAS and massaging product portfolio taking customer concerns, business processes, organizational, cost and vendor product limitations into account
• Co-ordinate implementation of products between network and IT, market, sales customer services, and supplier(s)
• Manage product lifecycle from cradle to grave
• Prepare product related forecasts and follow-up on the product performance
• Have an updated knowledge on competitor initiatives in the VAS area and of best of practice relevant international benchmarks
• Prepare product related forecasts and follow-up on the product performance
• Perform Sales and Customer Service Training
• Strategy formulation:- define areas and business models of future growth and develop top management consensus on the way-forward;
• Making of user guides, service user friendly descriptions and assisting in all text descriptions done for the user interfaces
• Define user requirements and support functional user testing, making of user guides and product descriptions
• Answer user queries and resolve problems in product functionality
• Capture and update frequently asked questions on use of products
• You have a University degree in Communication/Marketing or similar.
• Very good understanding of Value Added Services
• Discover and evaluate new areas and opportunities for revenue development within the VAS areas
• Manage service life cycle and devise additions and modifications on VAS for sustained revenue generation capacity

Additional traits are:

• Excellent planning and organizing skills
• Excellent written and verbal communication skills
• Excellent interpersonal skills. A team player who generates enthusiasm and builds effective working relationships
• Good negotiation skills
• Excellent strategic and commercial thinking capability
• Excellent decision making capability
• Strong commitment to excellence
• Innovation and creativity
• Result orientation

Specialist (Technician/programmer), Value Added Services
Market Related at ISP company

Required qualification and experience: 

• A relevant 2 year degree/diploma in Commerce and/or Electrical Engineering, Sales and/or Marketing, Science, Technology, Telecommunications and experience in a technical sales and/or Marketing environment in the telecommunications and/or IT industry.

The incumbent will be responsible to provide a professional service to VAS & ISP Sales force to focus on delivering value added customized solution to our customer base, to ensure market share retention to defend and grow our revenue stream.

The ideal candidate will have the following competencies:
Ability

• diagnose problems
• align the objectives of the professional services organization with the business strategic plan
• articulate technical details of the professional service
• communicate effectively with all stakeholders
• maintain a good working relationship with the client
• Provide professional and specialized consulting as well as support services to VAS business stream

Experience

• aligning professional service strategy to business strategy
• setting the delivery strategy for the professional service
• Operational and Sales consulting
• Day-to-day management of operations and resources
• Management within the VAS industry

Knowledge

• Online banking, bulk sms, short code, ringtones, birthday wishes in cellular technologies
• industry trends in VAS environment
• relevant profession
• Business Modeling
• Retail Sales Management

Email: hr@kenyaweb.com

Safaricom Kenya - RPO Engineer , Western Region

We are pleased to announce the following vacancy in the Western Region Network Department within the Technical Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
RPO Engineer-Western Region
Ref: Tech_ RPOEWR_AUGUST 2010

Reporting to the Senior Regional Network Planning Manager-Western Regional Network, the holder of the position will monitor performance of radio network and recommend corrective measures to ensure optimum performance of radio.
Key Responsibilities

• Provide recommendations on frequency plan changes and participate in site planning and release of nominal;
• Participate in preparation of capacity upgrade plans and release of integration parameters;
• Perform planning, design and optimization of RF systems for macro and micro cells ( indoor and outdoor);
• Perform link budget analysis, design criteria and traffic analysis;
• Undertake network performance improvement (KPIs) and optimization tasks;
• Perform investigative drive tests and resolve escalated/detected customer concerns;
• Manage site configuration databases, heights and maps topology;

Minimum requirements

• University degree in Electrical Engineering or Electronics;
• At least 2 years working experience in GSM;
• Proficient in use of radio planning tools such as ATOLL, ENTERPRISE and MAPINFO;
• Advanced knowledge in MS office application;
• Knowledge in RDBMS, programming language e.g. VB, C++;

This position is located Western Region of Kenya and the offices are based in Kisumu-Kiboswa area.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is 18th August 2010.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to hr@safaricom.co.ke

Linksoft Jobs in Kenya

1. Manager, Projects
2. Base Station Subsystem (BSS)/ Radio Network Manager
3. Manager, Passive Infrastructure
4. Network Planning Manager
5. Manager, Linksoft Telecoms Academy
6. Process Improvement Leader
7. Country Manager (not in Kenya)
8. HSE  Officer
9. Technical Assistant to CTO

Linksoft is a leading telecommunication service provider with operations in East African and parts of West Africa and wants to expand its existing services throughout entire Africa. Further, Linksoft wants to increase its service depth and develop into a technology expert in telecommunications sector.

Linksoft has the current vacant positions that form the Technical Core Group.

1. Manager, Projects

This is a senior position that requires a Bachelor of Technology, Telecommunications or Electronics Engineering  Degree with 8-10years post graduate experience. An advanced degree in Project Management or MBA will be an added advantage.

2. Base Station Subsystem (BSS)/ Radio Network Manager

The candidate will have 5-8 years post graduate experience in a BSS maintenance environment. He/she will have ability to lead a team of BSS experts. The candidate should have a basic degree in Telecommunications Engineering.

3. Manager, Passive Infrastructure

This position will manage and coordinate technical issues relating to BTS/MSR maintenance. This will include Generator maintenance, Power solutions for remote sites, cooling systems and other aspects of BTS maintenance. The job holder will have technical expertise in Mechanical or Electrical engineering, and 5-8 years post graduate experience.

4. Network Planning Manager

The jobholder will have over 5 years post graduate experience in Network planning in a Telecommunications environment. She/he will be a Telecommunication, Electronic Engineering or Technology graduate with 5-10 years experience.

5. Manager, Linksoft Telecoms Academy

The position will have responsibility over the Linksoft Center of Excellence which provides telecommunications and other trainings. The job holder will have over 5 years experience in talent development and organization learning.

6. Process Improvement Leader

The job holder will have experience in implementing and managing Quality management systems. He/she will have proficiencies in Internal audits, SOP documentation, process evaluation and will have carried out surveillance audits.

7. Country Manager (not in Kenya)

This is a senior position which directs and coordinates operations in the Country office and is responsible to the Group CEO. The country manager will have experience in leading people, strategy implementation, contract negotiation and management, and financial management. An MBA is an added advantage.

8. HSE  Officer

Reporting to the Process Improvement Leader, the job holder will have experience in Health, Safety and Environment. He/she will initiate and implement HSE policies within the organization. The job holder will coordinate statutory HSE and Quality audits.

9. Technical Assistant to CTO

This will be young energetic graduate engineer starting out in a Telecoms career and willing to work under an more experienced Technical person. The TA will be responsible liaising with the Heads of Technical in various countries on behalf of the CTO.

How to apply:

Send your applications by email to jobs@linksoftsys.com by 25th August 2010. Ensure that you indicate the position applied for as the subject/ header. Only shortlisted candidates will be contacted.

Safaricom - Senior Manager Decision Support

We are pleased to announce the following vacancy within the Finance Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Senior Manager - Decision Support
Ref: FIN – BPFDS – AUG10

Reporting to the Head of Department – Business Planning & Forecasting, the job holders role will be to provide simple and easy to understand, analytical and insightful financial support and information for all internal business decisions by partnering with the different divisions in a proactive manner to drive faster turnaround of product offerings, capital investments and enhanced benchmarking for key business activities & processes.

The job holder’s key responsibilities will be to:

• Establish a project methodology with stakeholders across the business to ensure any input required from decision support is well thought through, is timely and built into all project deliverables.
• Manage and track post project implementation to ensure returns as anticipated during project formulation are achieved.
• Develop and enhance the capital budgeting model to make it easy to review and use.
• Ensure ROI for all asset categories is properly defined and enhanced to drive returns for capital investments
• Attend all CDI monthly review meetings on behalf of Business Planning & Forecasting to ensure development of the budget plan takes into consideration issues highlighted under CDI as requiring improvement and their impact on the budget.
• Implement procedures to drive timely comparison and reconciliation of information received from various systems that are used in statistical reporting from the Business intelligence system.
• Manage implementation of all new processes introduced within the department in line with ISO standards.
• Review all information security protocols regarding access and use of information generated from business planning for security and align the risk information plans to recommended standards by the risk management division.
• Represent the Business Planning & Forecasting department in the launch of new products and identify areas where integration of information into the Business Intelligence system will be required.
• Manage and develop staff reporting to you.

The ideal candidate should possess the following skills and Competencies:

• Qualified Accountant with CPA (K)/ACCA/CIMA/ACA with an honors degree from a recognized university; OR a reputable internationally recognized 1st degree but with an MBA /CFA /IT qualification;
• 5-7 years accounting experience in an international company or FMCG;
• A minimum of 2 years management experience with exposure in overseeing business analytics and projects investment;
• Demonstrated proficiency in project management;
• Thorough understanding of the International Financial Reporting Standards and experience in application and enforcement of the standards at the workplace;
• Ability to lead and co-ordinate projects to completion;
• Ability to critically analyze processes and systems for enhancement of efficiencies and performance;
• Experience in planning and budgeting with a clear demonstration of strong analytical ability;
• Experience in corporate reporting for financial and management information;
• Good working knowledge of MS Office applications is a must; with a working knowledge of a computerized accounting system preferably Oracle applications;
• Self- drive for results;
• Ability to influence and advise stakeholders, peers and the Safaricom Executive Committee EXCO;
• Good problem solving, analytical and decision making skills;
• A highly credible, strategic focused individual;
• Good communication and interpersonal skills;
• High level of Initiative and self-drive; a team player.

If you are up to the challenge, posses the necessary qualifications and experience, please send your resume and application letter indicating why you are the most suitable candidate for the role clearly quoting the job title and Ref No to the address below.

All applications must be received on or before Friday 13th August 2010;

The Senior Manager – Talent Acquisition
Safaricom Limited
Via email to:
hr@safaricom.co.ke