Job adverts at BAT Kenya

EMPLOYMENT OPPORTUNITIES

The Company is seeking to fill the following positions with individuals who are proactive and self driven and who can apply their knowledge, diligence, and experience to contribute to the achievement of our mission to delight our customers with outstanding financial  services.
Underwriting Manager- General Insurance  Ref: BAI/1/2010/UN

Reporting to the General Manager- General Insurance, the incumbent will be responsible for ensuring that risks are correctly evaluated to determine the terms of acceptance or rejection.

Key Responsibilities

• Ensure that risks are properly evaluated and rated
• Ensure timely quotations are given to intermediaries/direct clients and that risk surveys are carried out where necessary
• Ensure maximum business retention and organic growth of existing business is achieved
• Continuously review the performance of accounts to ensure profitability and that the company’s high underwriting standards are adhered to
• Provide key input in reviewing the existing products and as well as in the development of new products

Qualifications, Knowledge, Experience

• Bachelor of Commerce degree or equivalent
• Professional qualification such as ACII
• At least 10 years experience in related field (with -5 Years experience in management)
• Conversant with AIMS General insurance Underwriting module

Corporate Sales Executive- General Insurance (4 positions) Ref: BAI/1/2010/SE
Reporting to the Branch Manager, the incumbent will be responsible for securing new business directly or through intermediaries.

Key Responsibilities

• Ensure that accurate and competitive quotations are prepared and delivered promptly
• Ensure excellent customer service to enable the Company retain existing customers and attract prospective clients. Continuously develop and expand network of brokers and agents
• Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage

Qualifications, Knowledge, Experience

• Bachelor of Commerce degree or equivalent
• Good advancement in CII Credits
• Minimum 5 years experience in General Insurance with bias in Underwriting, Sales and Credit Control

Financial Accountant, TAX   Ref: BAI/1/2010/FA

Reporting to the Group Chief Accountant, the incumbent will be responsible for the provision and maintenance of timely, accurate, complete and reliable management accounting records.

Key Responsibilities

• Prepare monthly reports of revenue and expenditure trends against the annual budgets and explain variances on monthly basis
• Reconcile general ledger accounts to the subsidiary ledgers and bank accounts and ensure full compliance with tax laws and regulations
• Safeguard assets in the Group including through the maintenance of the fixed assets management systems
• Prepare and update monthly, quarterly and annual cash flow projections and ensure accurate cash levels are derived for the purposes of investments
• Analyze and report any variances in financial data between actual and approved budgets for management further review

Qualifications, Knowledge, Experience

• Bachelors degree in accounting or equivalent

• A qualified accountant and member of ICPAK
• At least three (3) years experience in a similar or equivalent position.
• Computerized accounting applications such as SUN accounting systems

Senior Accountant – Credit Control  Ref: BAI1/2010/SACC

Reporting to the Chief Accountant, the incumbent will be responsible for timely reconciliations and collection of outstanding debtor balances.

Key Responsibilities

• Review the company’s credit control procedures, recommend development and implement enhancements where required

• Facilitate preparation of accurate monthly statements of debtors’ account balances
• Ensure timely reconciliations of statements with the respective intermediaries, insurance and reinsurance companies to enhance collection of outstanding balances
• Arranging and holding meetings with brokers, insurance and reinsurance companies for resolution of all outstanding matters from time to time
• Preparation of weekly, monthly and quarterly credit control reports to management

Qualifications, Knowledge, Experience

• Bachelors degree in accounting or equivalent

• A qualified accountant and member of ICPAK
• At least three (3) years experience in a similar or equivalent position.
• Credit control experience with a composite insurance company will be a definite advantage

Database Administrator  Ref: BAI1/2010/DAAM
Reporting to the Group ICT Manager, the incumbent will be responsible for initial database architecture and design.

Key Responsibilities

• Design and document Database architecture and Data Modeling
• Design Data Warehousing and Business Intelligence platform
• Develop database utilities and automated reporting and create shell scripts for task automation
• Design, code, test, and document all new or modified BI systems, applications, and programs

Qualifications, Knowledge, Experience

• Bachelors degree in science or equivalent
• Oracle database Certification
• Others: SQL Server, DB2, PL/SQL, Shell Scripting
• Demonstrated Knowledge of Windows and Unix Operating systems

Supervisor- General Insurance Claims  Ref: BAI/1/2010/SC
Reporting to the Assistant Claims Manager, the incumbent will be responsible for implementation of policies and procedures in the Claims department.

Key Responsibilities

• Facilitate fair and prompt settlement of claims
• Proactive management of claim costs to ensure that they are within budget
• Coordinating with service providers to maintain fast but quality service to the customers
• Attend to correspondences and clients’ enquiries within the stipulated time as per the Service Level Agreements
• Preparation and circulation of claims management reports

Qualifications, Knowledge, Experience

• Bachelors degree in business related studies
• Diploma in Professional Insurance Courses
• Knowledge of Claims procedures, processes and policies
• Five-years experience in a similar position desirable

Legal & Compliance Assistant   Ref: BAI/1/2010/LCA
Reporting to the Assistant Manager, Legal & Compliance, the incumbent will be responsible for assisting in general supervision of the company’s legal services.

Key Responsibilities

• Supervision of legal claims
• Liaison with company lawyers, preparation for case hearings
• Provision of requisite legal services to the company
• Drafting and revision of legal documents and Conveyance
• Custodian of securities and other contracts

Qualifications, Knowledge, Experience

• Bachelor of Laws degree (LL.B) from a recognized University
• An advocate of the High Court of Kenya with a valid practicing certificate
• At least two (2) years experience in a corporate environment or busy law firm
• Knowledge of Insurance, Retirement Benefits and Capital Markets will be an added advantage

Document Management System (DMS) Supervisor    Ref: BAI/1/2010/DMSS

Reporting to the Database Administrator,  The incumbent will be responsible for maintaining DMS system and develop workflows and applications to enhance business processing and reporting.

Key Responsibilities

• Evaluate requests for new or modified workflow applications
• Develop interfaces for integration of various systems
• Adhere to the SDLC and prepare process and software documentation for future reference and maintenance needs
• Train users on DMS systems and other team projects as required

Qualifications, Knowledge, Experience

• Bachelors degree in science or related Studies
• Minimum 2 years of development experience
• In depth knowledge of Microsoft Sharepoint, Oracle 10g, MSSQL 2000, Stored Procedures, Functions and triggers, HTML, ASP.NET, VB.Net
• Outstanding technical knowledge of database design, maintenance & manipulation.

Training Executive- Human Resources  Ref: BAI/1/2010/TE
Reporting to the Group Head of Legal and Human Resources, the incumbent will be responsible for designing and developing training and development programmes.
Key Responsibilities

• Prepare training budget for the organization,  monitor costs and evaluate the trainings effectively
• Coordinate established courses with technical and professional bodies and ensure statutory training requirement are met
• Develop e-learning techniques and conduct orientation sessions in the organization
• Oversee Employee surveys, and manage the attachment program
• Prepare HR reports and monitor HR audit updates

Qualifications, Knowledge, Experience

• Bachelors degree in Business Administration, Human Resources , Education or equivalent
• Post graduate Diploma in Human Resource
• Experience of at least  3 years

Assistant Manager, Investments Funds Ref: BAA/1/2010/IF
Reporting to the General Manager, Investments the incumbent will be responsible for producing and compiling daily prices for investment funds and performance related information as well as the delivery of all statutory and regulatory reports.

Key Responsibilities:

• As team leader will establish all processes, procedures and activities relating to team objectives
• Structure and implement all team projects
• Provide strategic direction and lead all initiatives of an inter-departmental nature

Qualifications, Knowledge, Experience

• Bachelors degree in Accounting, Commerce or Economics
• Professional qualification in relevant discipline e.g. CPA, ACCA, etc.
• Relevant experience of working in an accounting, audit or oversight role within a Fund Management Company, Investment Bank, Stock broker or Commercial Bank for at least a 5 year period

Investment Dealer Ref: BAA/1/2010/ID
Reporting to the Portfolio Manager, the incumbent will be responsible for executing all buy and sell orders for all accounts and portfolios.
Key Responsibilities:

• Execute buy and sell orders in line with investment directions issued by the Portfolio Manager
• Responsible for all aspects of placing and lifting deposits at financial institutions
• Implement all operational risk management procedures that relate to trading of securities
• Participate in the evaluation, formulation and implementation of investment strategies utilized by all accounts and portfolios

Qualifications, Knowledge, Experience

• Bachelor degree in Economics, Finance or Commerce
• 2 years experience in a similar position at a brokerage, investment bank or fund manager
• Market knowledge and ability to act quickly and accurately while remaining
• Ability to understand fundamental analysis based investment proposals
• Familiarity with trading IT systems

Investment Analyst – Equities Ref: BAA/1/2010/IE
Reporting to the Portfolio Manager, the incumbent will be responsible for undertaking research designed to provide information and investment ideas that relate to the funds under management.
Key Responsibilities

• Conduct fundamental company research and analysis primarily through the review of company information, historical and projected financial statements
• Conduct industry and capital markets research
• Collect relevant company level and economic data
• Prepare written reports and verbal presentations
• Participate in the evaluation, formulation and implementation of investment strategies utilized by all accounts and portfolios

Qualifications, Knowledge, Experience

• Bachelors Degree in Economics, Finance, Commerce or equivalent
• Professional qualifications in Finance/Investments e.g. CFA or be a registered student and actively pursuing the CFA qualifications
• Working experience of at least 3 years in investment management, corporate finance, investment banking or stock broking
• Excellent reading, writing and presentation skills, advanced excel knowledge and ability to use Visual Basic for Applications(VBA) programming language would be an advantage

Investment Analyst – Quantitative  Ref: BAA/1/2010/IQ
Reporting to the Portfolio Manager, the incumbent will be responsible for developing and maintaining all equity and bond related databases.
Key Responsibilities:

• Design, development and maintenance of all fund management databases
• Oversee the sourcing, cleaning and compilation of financial and economic data
• Assist the team in valuing securities using the tools developed
• Prepare written reports and verbal presentations that relate to the valuation work
• Participate in the evaluation, formulation and implementation of investment strategies utilized by all accounts and portfolios

Qualifications, Knowledge, Experience

• Bachelors Degree in Engineering, Computer Sciences or equivalent.
• 2 years experience
• High level programming language is critical
• Familiarity with SQL and VBA or any similar programs would be a strong plus

Pricing Analyst Ref: BAA/1/2010/PA
Reporting to the Assistant Investment Funds Manager, the incumbent will be responsible for ensuring that all aspects of fund pricing are conducted in an accurate, timely and efficient manner.

Key Responsibilities:

• Perform all duties that relate to pricing of funds
• Assist with the valuation of all funds under management
• Oversee the enhancement of current pricing policies and procedures
• Provide fund movement analytics
• Ensure that fund positions are reconciled to all external records

Qualifications, Knowledge, Experience

• Bachelors degree in Economics, Finance, Commerce or equivalent
• Professional qualifications in accounting or working towards the same
• Working experience of at least 2 years in investment management, corporate finance, investment banking, commercial banking or stock broking

Executive Assistant Ref: BAA/1/2010/EA
Reporting to the Managing Director, the incumbent will be responsible for providing secretarial and administrative support to the Managing Director.
Key Responsibilities

• Maintaining the MD’s diary, scheduling appointments and organize meetings.
• Responding to all enquiries and requests
• Dealing with correspondence
• Office management
• Creating and maintaining up-to-date records through filing and archiving, while ensuring the safety and confidentiality of such records

Qualifications, Knowledge, Experience

• Bachelor degree Business Administration, Management or Communication or a higher Diploma in Secretarial Studies
• Working experience of at least 3 years in a similar role
• Demonstrated proficiency in computer/software packages e.g. Microsoft Word, Excel, and PowerPoint etc.
• Ability to maintain confidentiality

Business Systems Developer (Ref: BAA/1/2010/BSD)
Reporting to the Business Systems Manager, the incumbent will be responsible for maintaining and developing applications to enhance business processing and reporting.

• Evaluate requests for new or modified applications, to determine feasibility and compatibility with current systems
• Maintain and develop complex reports with advanced reporting and business intelligence tools
• Maintain and develop modules for web applications using .Net Framework and Microsoft SQL Server
• Develop interfaces for integration of various systems
• Adhere to the SDLC and prepare process and software documentation for future reference and maintenance needs

Qualifications, Knowledge, Experience

• Bachelor degree in Business Systems or equivalent
• Minimum 3 years of software development experience
• In depth knowledge of MSSQL 2000, Stored Procedures, Functions and triggers, HTML, ASP.NET, VB.Net
• Outstanding technical knowledge of database design, maintenance & manipulation

NATIONAL SALES MANAGER  Ref: BAI/1/2010/NSM
Reporting to the General Manager - Agency operations, the incumbent will be responsible for all agency activities.

Key Responsibilities

• Contribute to developing a high caliber; motivated, disciplined and productive multiline sales force cable of meeting their individual and company targets in various business lines. In particular the sales force should be able to focus and succeed in selling quality and persistent business
• Direct branch administration; assist in premium collection and renewal of business
• Direct and design appropriate competitions and incentive programmes
• Ensure that financial advisors who do not meet the production standards of the Company are validated every quarter.
• Ensure that company policies and procedures are observed and performance standards regarding profitability and efficiency are attained
• Closely monitor and co-ordinate the implementation of Strategy and ensure that the sales force achieve their objectives within the set deadlines
• Review field audit reports and ensure that they carried out regularly, and comprehensive reports are submitted to the General Manager- Agency operations and the internal Audit Manager
• Prepare weekly and monthly production reports for all the Agencies
• Advise and assist Branch Managers in the setting and achievement of annual goals in the areas of production, persistency, recruitment and expense control
• Open up new markets, check-off facilities and new strategic partnerships

Qualifications, Knowledge, Experience

• Bachelors degree in Commerce, Marketing  or equivalent
• Relevant professional training such as ACII, FLMI, CIM, COP
• Experience of at least  6-7 years

CUSTOMER SERVICE ASSISTANT – GROUP & CREDIT LIFE Ref: BAI/1/2010/CSA-GCL
Reporting to the Assistant Customer Service Manager, the jobholder is charged with the task of processing and payment of claims to policyholders according to laid down standards.

Key Responsibilities

• Assemble and analyze claim documents as submitted by Brokers.
• Process claims accurately and in a timely fashion as per Customer Charter or agreed Service Level Agreements ( SLA’s).
• Attend to all queries from Brokers through email, telephone or letters in a timely fashion.
• Update brokers on all matters brought to attention either through regular mail, email or telephone.
• Submit monthly and quarterly reports and any other adhoc reports as may be required by company management

Qualifications, Knowledge, Experience

Bachelor of Commerce Degree or a business related degree
Minimum 2 years relevant experience
Computer literate in Ms Excel, Ms Word and Ms Outlook
ACTUARIAL ASSISTANT (2)  Ref: BAI/1/2010/AA
Reporting to the Actuarial Supervisor, the jobholder is responsible for actuarial procedures relating to the company’s business.
Key Responsibilities

Actuarial Valuations - Coordinating with relevant departments in the preparation of valuation data for all lines of business. The valuation process includes pre-valuation data checks, movement reconciliations and premium reconciliations to satisfy that the valuation data is of highest integrity, representative of the business done over the period, accurate, clean & reasonable.

Actuarial Investigations - Experience Investigations on the following;

• Expenses
• Return on Assets
• Withdrawal/Lapse
• Mortality
• Loss ratios for group life, medical and general insurance
• IBNR ratios for group life, medical and general insurance
• UPR Adequacy for group medical, life and general insurance

Products Development

• Product pricing and setup in AXIS (the actuarial pricing & valuation system)
• Product setup and testing of administrative functionalities in iGas (individual & group life admin. system)

  Qualifications, Knowledge, Experience

• Bachelors Degree in actuarial science, statistics, engineering, mathematics, physics, economics or any other highly numerate mathematical degree from a recognized university
• Intention or willingness to register with an international actuarial body (Institute or Faculty of Actuaries UK, Society of Actuaries US, Canadian Institute of Actuaries, Australian institute of actuaries, South African Actuarial Society etc.) purse exams and qualify as an actuary
• Management Systems, VBA programming would be an added advantage

INTERNAL AUDIT ASSISTANT Ref: BAI/1/2010/IAA

Reporting to the internal auditor, the incumbent will assist in improving accounting, administrative and internal controls and ensuring compliance with the laid down policies and procedures.  

 Key Responsibilities

• Carry out detailed audit tests on group operations based on standard audit programmes as directed by the Internal Auditor
• Maintain adequate and properly referenced internal audit working papers and internal audit files
• Pay frequent visits to branch offices to ensure company income is completely and properly accounted for
• Write detailed draft reports including audit findings, implications and recommendations and discuss them with departmental managers and any other relevant personnel
• Write final reports including findings, implications, recommendations, management comments and implementation schedule
• Perform post – implementation reviews and report on implementation status

Qualifications, Knowledge, Experience

• Bachelor of Commerce Degree or an equivalent
• Computer literate, especially in MS Office
• Excellent interpersonal and communication skills

ACCOUNTS ASSISTANT – AGENCY OPERATIONS Ref: BAI/1/2010/AAO

The position reports to the Agency Administrator on all day to day operations, however he/she shall functionally report to the Chief Accountant on all financial duties. Majorly, the role revolves around premium and claims processing.
Key Responsibilities:

• Ensure proper and accurate premium processing
• Prompt submission of accurate (iGAS) premium reports
• Ensure compliance with company procedures on receipting, banking and premium processing among other company procedures
• Dispatch of customer cheques at the Agency
• Ensure prompt and accurate premium postings, including check off and standing orders
• Ensure accurate and proper maintenance records regarding all check/offs; bankers orders and related records posted at the agency
• Ensure letters regarding premiums processing and accounts status to clients is done promptly especially those that are paying in arrears and maintenance of the records

Qualifications:

• CPA II holder or Bachelors degree in business related study
• Other Professional accounting qualifications

PERSONAL ASSISTANT – AGENCY OPERATIONS Ref: BAI/1/2010/PAAO
Reporting to the National Sales Manager.

Key Responsibilities

• Maintaining the National Sales Manager’s diary, scheduling appointments and organize meetings.
• Responding to all enquiries and requests
• Dealing with correspondence
• Office management
• Creating and maintaining up-to-date records through filing and archiving, while ensuring the safety and confidentiality of such records

Qualifications, Knowledge, Experience

• Bachelor degree Business Administration, Management or Communication or a higher Diploma in Secretarial Studies
• Working experience of at least 3 years in a similar role
• Demonstrated proficiency in computer/software packages e.g. Microsoft Word, Excel, and PowerPoint etc.
• Ability to maintain confidentiality

PERSONAL ASSISTANT – GENERAL INSURANCE Ref: BAI1/2010/PAGI
Reporting to the General Manager, General Insurance, the incumbent is responsible for telephone control, typing of correspondences, customer service and personal assistant to the General Manager.
Key Responsibilities

• Maintaining the General Manager’s diary, scheduling appointments and organize meetings.
• Responding to all enquiries and requests
• Dealing with correspondence
• Office management
• Creating and maintaining up-to-date records through filing and archiving, while ensuring the safety and confidentiality of such records

Qualifications, Knowledge, Experience

• Bachelor degree Business Administration, Management or Communication or a higher Diploma in Secretarial Studies
• Working experience of at least 3 years in a similar role
• Demonstrated proficiency in computer/software packages e.g. Microsoft Word, Excel, and PowerPoint etc.
• Ability to maintain confidentiality

ADMINISTRATIVE ASSISTANT Ref: BAI/1/2010/AAO(IV)

Reporting to the Branch Manager, the incumbent will be responsible for telephone control, petty cash administration, typing of correspondences, front office service and personal assistant to the Branch Manager.

Key Responsibilities

• Telephone control and maintain expense within budget,
• Typing  accurate correspondences and reports
• Accurate and organized filing of documents
• Front office service and quality customer service
• Data capture
• Petty cash Administration, neat and accurate petty cash records
• Management and control of stationery, timely requisition
• Transmittal of applications to Head Office for issuance
• Receiving and dispatching of correspondences in the company and to the clients

Qualifications, Knowledge, Experience

Higher Diploma in Secretarial Studies

Two years experience in the same position

ACCOUNTS ASSISTANT – PREMIUM PROCESSING Ref: BAI/1/2010/AAPP

The Position reports to the Supervisor-Premium processing & Accounts and is tasked with among others, assisting in premium processing (check-offs, direct debits, Bank orders, suspense etc) in order to achieve effective and reliable results in line with company policies and operating principles. The incumbent is also required to execute any other financial tasks as may be assigned from time to time.

Key Responsibilities

• Audit and update of policies (in liaison with the Supervisor) before any benefits are paid where premium remittances are irregular
• On a continuous basis, posting of premiums to their respective policies once the same have been receipted at H/office. This mainly involves premiums from check-offs
• Improving on the success of the premium processing function e.g. exploring better ways of posting premiums such as automation.
• Extraction and analysis of suspense.
• Identification of policies for whose premium is un-posted on automated check offs and ensuring that they are posted.
• Grouping of the policies to the right schemes and attaching personnel numbers to the respective policies
• Refunding of premiums from the system upon request from the Customer Service Dept where instances of double deduction, NOPOLs, post maturity/Surrender have been identified and confirmed
• Analysis of various assigned Income & Expense accounts.

Qualification Knowledge and Other Interfaces

• Bachelor of Commerce degree
• Pursuing ACCA Part Two.
• Sound understanding of all the major modes of premium payment( Direct Debits, check-offs, electronic fund transfer etc) life insurance products and customers’ needs among others
• Good computer skills with working knowledge of iGas and Sun systems 

CUSTOMER SERVICE ASSISTANT – FRONT OFFICE Ref: BAI/1/2010/CSAFO
This position reports to the Supervisor, Front Office and is responsible for generation and sending of various statements, letters, cards and other communication to clients plus responding to customer queries and complaints. The position also handles visiting customers and phone calls, record keeping, updating and maintenance.

Key Responsibilities

• Obtain data of premiums that have dropped off from the check-off processing on a monthly basis and communicate to clients by letter while handling any queries arising.
• Inform clients of any unpaid DDA payment request, rejected dishonored DDA mandate forms and handle any queries that arise from the same.
• Exceptional handling of customer emails/sms/text messages/visiting clients and letters within set time frame so as to meet SLAs.
• Mail premium reminder notices and lapse letters to clients and handle queries arising from the same.
• Generate monthly reports in respect of specific areas of operation and combined reports for all.

Qualifications, Knowledge, Experience

• Bachelors Degree in a business related studies
• 2 years experience

SWITCHBOARD OPERATOR Ref: BAI/1/2010/SO
Reporting to the HR Supervisor, the jobholder provides telephone services for Home Office.

Key Responsibilities

• Manage the switchboard and ensures all telephone lines and extensions are operating as required.
• Verifies telephone and mobile bills before dispatching to the supervisor and ensures that the same are paid on time.
• Dispatches international mail through FedEx, TNT or DHL and maintain records related to this for verification.
• Assisting at the front office (6^th & 7^th floor) when required to
• Handle inquiries from clients.
• Allocating PIN codes to new members
• Allocates extensions to new staff members

Qualification, Knowledge and Experience

Diploma in Secretarial studies or administration.
Two years in a similar position desirable.

Accountant BAA/1/2010/AC

Reporting to the Chief Accountant, the incumbent will be responsible for the provision and maintenance of timely, accurate, complete and reliable management accounting records.

Key Responsibilities

• Reconcile general ledger accounts to the subsidiary ledgers and bank accounts and ensure full compliance with tax laws and regulations
• Prepare monthly reports of revenue and expenditure trends against the annual budgets and explain variances on monthly basis
• Safeguard assets in the company including thorough maintenance of the fixed assets management systems
• Ensuring timely and accurate filing of returns to various regulatory authorities
• Liaise with both internal and external auditor
• Prepare and update monthly, quarterly and annual management accounts

Qualifications, Knowledge, Experience

• Bachelors degree in accounting or equivalent

• A qualified accountant or pursuing CPA or ACCA
• At least three (3) years experience in a similar or equivalent position.
• Computerized accounting applications such as SUN accounting systems

If this position is of interest to you, please email your detailed curriculum vitae and covering letter explaining how you would meet the demands of this challenging position giving full names and contacts of 3 referees to hr@british-american.co.ke.   Hard copies will not be accepted.

Quote the reference number as the subject of the application.
Applications should be received not later than 5^th February 2010.

Only shortlisted candidates will be contacted.

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